Cannot reset Critical IML entry

[Reto Gassmann]

Hi all
we have som DL380 running with Cisco Callmanager. Since the Cisco OS has not all Management Agents installed, I have a problem resetting / accept a Critical IML alert. A few days ASR rebooted the Server because of a failure in the OS. Since then I get an Error on my SNMP Networkmanagement, saying that the Health and the Eventlog Status are down. (I get a SNMP Value of 4 instead of 2)
Is there a possibility to reset the IML without the Management Agents (cause I don't want to install anything besides Callmanager)

Thank you
Reto

[Rob Leadbeater]

Hi Reto,

Yes, you can reset the IML from iLO, assuming your server has got that - you don't say what generation DL380...

From the iLO home page -> Integrated Management Log -> Clear IML

Cheers,

Rob

[Reto Gassmann]

Hi Rob
thanks for your reply. We have DL 380 G4 with iLO 1.89.
I Cleard the IML LOG but I have still the Errormessage (statement 4 == 2 not true). It is possible to access / reset these values with SNMP??

Have you any other idea??

Thanks Reto

[Marek Nelec · Accepted solution]

Hi Reto
If iLO doesn't work for you, maybe try the latest SmartStart CD. Maintain Server > HP Insight Diagnostic > Log TAB > Integrated Management Log TAB. I had some issues with Integrated Management Log Viewer for Windows. It cleared IML, and everything was looking fine, however when I run Insight Diagnostics, I could see IML messages invisible in Windows IML viewer.
The latest version of Smartstart CD is here:
http://h18023.www1.hp.com/support/files/server/us/download/26397.html

[Reto Gassmann]

With the help of the Smart Start CD it worked. But I had to reboot the Server.

Thanks Reto