DL 380e Gen8 System Power Fault

[torbern]

Hi,

Last night my server stopped, when i went to investigate, i had a beeping red light on it. Tried turning it on, didint work, and in iLo i get this error:

System Power Fault Detected (XR: 10 00 MID: FF 3D BC 29 F9 F0 00 0E 0E 00 40 3F 05 00 00 00 96 00 F0 0F F0 43 00 00 00 00 00 00 00 00 00 00

Since the error i can't turn the server back on.

I  tried removing raiser card, memory, PSU, raid controller, changing system battery.

Tried to delete error code in iLo but still doesn't want to turn on. Tied booting to backup ROM, didnt work, cleared NVRAM, but still nothing.

Any help in decoding the error code?

[ksram]

Hi @torbern ,

Appreciate your troubleshooting.

Here if the Server doesnt pass POST and if the minimum Configuration was checked, we can try with reseating PSU / HDD Backplane / may need replacement of System Board / Backplane.

Is it possible to try swapping the System Board if you have a similar Server?

And also was there any other Errors / messages seen on IML.

Thank you

[Med-Hamdi]

Hello,

In this sinario if the Server doesnt pass POST and if the minimum Configuration was checked , this is probably a system board issue.

Thanks

I am a HPE Employee

[ksram]

Hi @torbern ,

Good day!

May I know if you have tried anything and the current status?

Thank you.

[torbern]

Thank you for your help.

It turned out to be a system board fault, so i sent it back under warranty.

[ksram]

Hi @torbern ,

Thank you for the udpate. 

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