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DL 380e Gen8 System Power Fault

 
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Occasional Visitor

DL 380e Gen8 System Power Fault

Hi,

Last night my server stopped, when i went to investigate, i had a beeping red light on it. Tried turning it on, didint work, and in iLo i get this error:

System Power Fault Detected (XR: 10 00 MID: FF 3D BC 29 F9 F0 00 0E 0E 00 40 3F 05 00 00 00 96 00 F0 0F F0 43 00 00 00 00 00 00 00 00 00 00

Since the error i can't turn the server back on.

I  tried removing raiser card, memory, PSU, raid controller, changing system battery.

Tried to delete error code in iLo but still doesn't want to turn on. Tied booting to backup ROM, didnt work, cleared NVRAM, but still nothing.

Any help in decoding the error code?

5 REPLIES 5
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HPE Pro

Re: DL 380e Gen8 System Power Fault

Hi @torbern ,

Appreciate your troubleshooting.

Here if the Server doesnt pass POST and if the minimum Configuration was checked, we can try with reseating PSU / HDD Backplane / may need replacement of System Board / Backplane.

Is it possible to try swapping the System Board if you have a similar Server?

And also was there any other Errors / messages seen on IML.

Thank you


I work for HPE

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HPE Pro

Re: DL 380e Gen8 System Power Fault

Hello,

In this sinario if the Server doesnt pass POST and if the minimum Configuration was checked , this is probably a system board issue.

 

Thanks

I am a HPE Employee

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HPE Pro

Re: DL 380e Gen8 System Power Fault

Hi @torbern ,

Good day!

May I know if you have tried anything and the current status?

Thank you.


I work for HPE

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Occasional Visitor

Re: DL 380e Gen8 System Power Fault

Thank you for your help.

It turned out to be a system board fault, so i sent it back under warranty.
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HPE Pro

Re: DL 380e Gen8 System Power Fault

Hi @torbern ,

Thank you for the udpate. 

Thank you for participating in HPE Community Forums.

If you feel this was helpful please click the KUDOS! Thumbs below!


I work for HPE

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