DL380 Gen9 with P440 - SAS drive not detected

[Sanggwan]

Hi everyone,

I tried to install 300GB SAS disk (EG0300JFCKA), but can not be configured.
I referenced "Installing a hot-plug SAS or SATA drive" in HPE ProLiant DL380 Gen9 Server User Guide.

When I installed the SAS drive, 
"Activity ring" is rotating green on and off, and then "Drive status" is flashng amber one time.
After that, "Activity ring" is rotating green very often and SAS drive is not detected.

In manual, this means "The drive is not configured and predicts the drive will fail".
I want to know the cause and the solution. Does anyone know the way to solve this problem?

[kkpro]

Hello. Maybe sounds stupid, but did you try another drive(s) ?

[Jimmy Vance · Accepted solution]

What is not recognising the driver the SSA utility or the OS?
Have you ran the SSA utility and created a logical drive?

[Sanggwan]

I just missed smart array configuration in BIOS.
I thought that server can detect automatically. Thanks.

[Jimmy Vance]

Glad you got it working.  Ugh, need to spell check my responses more :)

[jhhon]

can you show me your smart array configuration in BIOS.? 

[Sunitha_Mod]

Hello @jhhon,

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