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- Re: DL380 Gen9 with P440 - SAS drive not detected
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05-29-2017 02:47 AM
05-29-2017 02:47 AM
Hi everyone,
I tried to install 300GB SAS disk (EG0300JFCKA), but can not be configured.
I referenced "Installing a hot-plug SAS or SATA drive" in HPE ProLiant DL380 Gen9 Server User Guide.
When I installed the SAS drive,
"Activity ring" is rotating green on and off, and then "Drive status" is flashng amber one time.
After that, "Activity ring" is rotating green very often and SAS drive is not detected.
In manual, this means "The drive is not configured and predicts the drive will fail".
I want to know the cause and the solution. Does anyone know the way to solve this problem?
Solved! Go to Solution.
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05-30-2017 05:56 AM
05-30-2017 05:56 AM
Re: DL380 Gen9 with P440 - SAS drive not detected
Hello. Maybe sounds stupid, but did you try another drive(s) ?
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05-30-2017 08:34 AM
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05-31-2017 06:27 PM
05-31-2017 06:27 PM
Re: DL380 Gen9 with P440 - SAS drive not detected
I just missed smart array configuration in BIOS.
I thought that server can detect automatically. Thanks.
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05-31-2017 09:43 PM
05-31-2017 09:43 PM
Re: DL380 Gen9 with P440 - SAS drive not detected
Glad you got it working. Ugh, need to spell check my responses more :)
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11-29-2023 09:41 AM
11-29-2023 09:41 AM
Re: DL380 Gen9 with P440 - SAS drive not detected
can you show me your smart array configuration in BIOS.?
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12-01-2023 04:31 AM
12-01-2023 04:31 AM
Re: DL380 Gen9 with P440 - SAS drive not detected
Hello @jhhon,
Thank you for posting! You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]