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Re: DL380e gen 8 25SFF don't see HDD or SSD

 
Elorys
Occasional Contributor

DL380e gen 8 25SFF don't see HDD or SSD

Hello, i have a 25bays DL380e gen 8 with 32 gb of ram.

It don't see my sata discs (wd black 7200rpm 500gb or ssd samsung 128 gb) when minis-sas is pluged on motherborad.

I tried both entry and all bays but no success...

 

Could anyone help me please ?

Thanks

1 REPLY 1
sudhirsingh
HPE Pro

Re: DL380e gen 8 25SFF don't see HDD or SSD

Hi,

It appears to be a configuration issue.

Please ensure that you have correct controller and cabling in place.

Considering 25SFF backplace - i assume you have p420/p421/p430/p431/p830 which can handle 25SFF drives and expander-backplane is directly connected to controller.

We do not see any reason for connecting to onboard ?

Please refer cabling instruction in the

HP ProLiant DL380e Gen8 Server Maintenance and Service Guide(page 110)

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03413095-10.pdf

also refer server quickspecs to know about the supported opions/controller

https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04128166

Regards,

Sudhir

 

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

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