GPU Upgrade DL380p Gen8

[DePoliSilvano]

Hi, I have a Proliant DL380p Gen8 server, I'm going crazy to upgrade with a Grid k2 GPU. As a guide I upgraded the power supplies to 1200w, replaced the two processors with Xeon-E5-2690v2, I got stuck at the Riser Card point, I purchased the card with these two P/N 728536-001 728537-001, I connected the riser card to the Secondary (processor 2) PCI riser connector, but the card is not seen by VMware Esxi 6.5 among other things in the free slot of the riser I installed the network card that I had on the old riser and that worked correctly, but in this case all the leds of the 4 network ports remain on.
What am I doing wrong? Is the riser compatible?
Thanks

[DANDKS]

We would like to know from where did you refer for the part number & purchase the Riser board or the Riser card. Please verify the information from the below link for the supported Riser Boards for installing a GPU

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03235291

As per document, the supported GPU Riser board & Card is 

https://partsurfer.hpe.com/Search.aspx?SearchText=728543-B21

Please share all the numbers that are seen on the board that you have installed in the server now.

Please reply with an update for further information.

Thank you

[DePoliSilvano]

Thanks for the reply. The Riser Card which is currently mounted on the server and on which the GridK2 is installed contains these serial numbers: Cage:

P/N 728536-001    CT:LDPGP0AJ36S02V

RISER:

SP#755741-001   DG#728537  AS#728537-001  REV:0A   PDPGQ0ALM6Y05B

and on the label there is also written ASSY , HP DL380P G8 GPU Rsr   

I do not understand

[DANDKS]

Please note the below requirements for HP NVIDIA GRID K1 Quad GPU PCIe Graphics Accelerator    J0G94A,  NVIDIA GRID K2 Reverse Air Flow Dual GPU PCIe Graphics Accelerator  753958-B21

HP DL380p Gen8 Double Wide Graphic Processing Unit Drive Cage Kit

NOTE: This is supported in the 728543-B21 riser in the secondary position (second processor required) or in the 752803-B21, primary position. Maximum 2 supported with both risers, support for 2 cards requires the 1200W PS to be selected.

NOTE: Two 1200W Power supply kits and 2 processors are required for this riser

NOTE: The double wide riser cage kit is not supported in the 8LFF, 12LFF and 25SFF Configuration Servers.

 NOTE: This is supported with the Intel, E5-2600v2 processor series only.

NOTE: This card only runs at PCIeGen2 speeds.

Thank you

[DePoliSilvano]

Thanks, I had read this document, now I am unable to find this 728543-B21. Do you have any idea where I can find it? So far, everyone I've asked has told me they don't.

[DANDKS]

Check out the below link

https://partsurfer.hpe.com/Search.aspx?SearchText=728543-B21

Thank you

[DePoliSilvano]

This piece is nowhere to be found, I searched everywhere, where I saw it, when ordering it appeared unavailable. Now I am waiting for an answer on alibaba. I find this outrageous thing, the strange thing is that on the components I have there is the original HP label specific for HP DL380p Gen8.

[DePoliSilvano · Accepted solution]

I have found a possible solution.
https://docs.google.com/spreadsheets/d/1FjsW3JEx1DAc0nIL8o51ILYWc7PI_0kMGX5NjSc3vgo/edit#gid=0
In this document they give the equivalent of 728543-B21 which would be 662885-B21 which is more readily available.

[DANDKS]

We have verified the part numbers shared & both have the same spares required to install the GPU. You may proceed with the available part

Product Number : 728543-B21
Description : HPE DL380P GEN8 DOUBLE WIDE GRAPHIC PROCESSING UNIT DRIVE CAGE KIT

687955-001 Power cable kit - Includes 8-bay SFF drive cage power cable, 8-bay LFF drive cage power cable, 12-bay LFF / 25-bay SFF drive cage power cable, fan backplane to system I/O board power cable, and graphics processing unit (GPU) power cable

709860-001 Optional GFX riser cage assembly - For adding a nVidia Q6000 graphics card to the server - Not supported in the 12 LFF and 25 SFF server configurations - Does NOT include the graphics card power cable

662525-001 2-slot PCIe riser board (optional) - Has two x16 slots - Mounts to the PCI riser cage

Product Number : 662885-B21
Description : HPE DL380P GEN8 DOUBLE WIDE RISER CAGE KIT

687955-001 Power cable kit - Includes 8-bay SFF drive cage power cable, 8-bay LFF drive cage power cable, 12-bay LFF / 25-bay SFF drive cage power cable, fan backplane to system I/O board power cable, and graphics processing unit (GPU) power cable

709860-001 Optional GFX riser cage assembly - For adding a nVidia Q6000 graphics card to the server - Not supported in the 12 LFF and 25 SFF server configurations - Does NOT include the graphics card power cable

662525-001 2-slot PCIe riser board (optional) - Has two x16 slots - Mounts to the PCI riser cage

Thank you

[DANDKS]

Please provide an update if you were able to get the part & install in the server. Has the issue resolved.

Thank you