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Re: HP DL380 G8 Nvidia GRID not showing up

 
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Collector

HP DL380 G8 Nvidia GRID not showing up

Hello,

i am currently trying to deploy 3x Nvidia GRID K1 and 1x Nvidia GRID K2 in 4 of my DL380 G8 Servers.
For the deployment i ordered the following parts besides already owning the Servers with Dual V2 CPUs and 1200W PSUs:

3x 710727-001 ( Secondary Double Wide GPU Riser Cage)

3x 670728-001 ( GPU Y-Power Cable ) 10pin -> 8pin + 6pin

I have put 2x K1 and 1x K2 in the riser and attached the cable. After Installing the riser into the server i started it and the Riser card LED showed up as green as well. In neither BIOS or Standard Debian Live the cards are showing up. I tried all 3 riser.. No Luck.

For the sake of comfirming that the cards are fine i tried them in my workstation and they showed up from second 1 in my Device Manager on Windows. For eliminating the Riser having issues, i installed an H241 HBA into it and it got recognized as well without issues.

I would really appreciate any help to get those cards working in my Servers.

 

8 REPLIES 8
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Collector

Re: HP DL380 G8 Nvidia GRID not showing up

No one any hints? :( 

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New Member

Re: HP DL380 G8 Nvidia GRID not showing up

Hello

Are all the requirements set forth in the QuickSpecs ?

HP DL380p Gen8 Double Wide Graphic Processing Unit Drive Cage Kit

NOTE: Two 1200W Power supply kits and 2 processors are required for this riser

NOTE: The double wide riser cage kit is not supported in the 8LFF, 12LFF and 25SFF Configuration Servers.

HP NVIDIA GRID K1 Quad GPU PCIe Graphics Accelerator    J0G94A,  NVIDIA GRID K2 Reverse Air Flow Dual GPU PCIe Graphics Accelerator  753958-B21 

NOTE: This is supported with the Intel, E5-2600v2 processor series only.

NOTE: This card only runs at PCIeGen2 speeds.

NOTE: This is supported in the 728543-B21 riser in the secondary position (second processor required) or in the 752803-B21, primary position. Maximum 2 supported with both risers, support for 2 cards requires the 1200W PS to be selected.

 

What server configuration You have?

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Occasional Visitor

Re: HP DL380 G8 Nvidia GRID not showing up

Did you ever get this working, I cannot get my Grid K1 GPU detected

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Occasional Advisor

Re: HP DL380 G8 Nvidia GRID not showing up

Struggling with K2 myself.

- Need Bios Update 

- Need v.2 E-2600 CPU + 

New Member

Re: HP DL380 G8 Nvidia GRID not showing up

I'm seeing similar issues with a DL560 Gen8
I added E5-4610v2 CPUs, and the BIOS is current.  it still does not appear.

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Occasional Advisor

Re: HP DL380 G8 Nvidia GRID not showing up

Getting a new power cable.
Ill post the outcome
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Occasional Advisor

Re: HP DL380 G8 Nvidia GRID not showing up

Well, i got a brand new power cable for the riser, and it still refuses to power the GPU: it says "pci-e slot - Empty".

When i try a lower power device (sound card), it actually pick it up.

This has been expensive and frustrating, THIS will certainly be my last HP server.

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Occasional Visitor

Re: HP DL380 G8 Nvidia GRID not showing up

I am having the same issue but I think it may be the CPU version:

  • ProLiant DL380p Gen8
  • 2x Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz
  • Grid K2 GPU is in the second position 2x 16 riser card
  • 2x 1200W Power supplies

The riser card is seen in ilo4 but not the Grid K2.

I have ordered a pair of E5-2620 V2 CPUs to see if that helps.