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HP DL380P G8 with System Power Fault Detected

 
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Occasional Advisor

HP DL380P G8 with System Power Fault Detected

I bought an old HP DL380P G8 server, initially it worked fine, I updated the bios from 2013 to 2018, after restarting the server, it was no longer working as it was, the lights on the circuit were still on, I can still access ilo however the machine is not working fan is not spinning and cannot re-enter the bios, the machine is almost off. I went to ilo and found the error code below, every attempt to mount such as deleting the bios and nvram on the S6 button, removing the riser and the hard drive circuit, was unable to fix it, I could not downgrade the old bios 2013 because the Hp did not load when i have logged in.
Any help I would like to thank.

System Power Fault Detected (XR: 24 00 MID: FF 4D FE CF C0 FF FF 32 32 0C 0C 20 89 00 00 01 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

8 REPLIES 8
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HPE Pro

Re: HP DL380P G8 with System Power Fault Detected

Hello,

I hope all is well.

Please follow the below recommendations to fix this issue.

1. Update the server with the latest bios and all firmware.

2. Replace the riser#1, if the issue doesn't resolve after bios & firmware updates.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo

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Occasional Advisor

Re: HP DL380P G8 with System Power Fault Detected

 

thank you for sharing.

1. Update the server with the latest bios and all firmware.

->  I have followed your instructions to install the bios version cp040096 -> This doesn't fix the error still occurring.

2. Replace the riser#1, if the issue doesn't resolve after bios & firmware updates.

-> What is the next processing direction? If I replace riser#1 but still can't fix the error? I currently only have riser#1 and have to bid at high price according to your requirements riser#1 and I don't want to pay any fee if buying riser#1 still not fix the error.

If any member has successfully fixed the error when replacing riser#1 please tell me what the success rate is.

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HPE Pro

Re: HP DL380P G8 with System Power Fault Detected

Hello,

I would suggest you to have a proper case be logged with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo

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Occasional Advisor

Re: HP DL380P G8 with System Power Fault Detected

this is my diary, Thanks for any sharing.

"ID","Severity","Class","Last Update","Initial Update","Count","Description",
"8","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"7","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"6","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"5","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"4","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"3","Critical","Power","01/01/1970 00:01","01/01/1970 00:01","10","System Power Fault Detected (XR: 24 00 MID: DF 4D FE FF C0 FF FF 32 32 0C 0C 20 89 00 00 01 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)",
"2","Informational","Maintenance","[NOT SET] ","[NOT SET] ","1","IML Cleared (iLO 4 user:Administrator)",

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Occasional Advisor

Re: HP DL380P G8 with System Power Fault Detected

This is the remote ilo login, please go see and fix it for me. thanks.

This information is valid for the day.

Please respond as soon as you have results.

https://171.248.164.84/

Administrator

74636498

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HPE Pro

Re: HP DL380P G8 with System Power Fault Detected

Hello,

I am not able to login or open to a shared link.

I would suggest you to have a proper case be logged with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo

Highlighted
Occasional Advisor

Re: HP DL380P G8 with System Power Fault Detected

This information is valid for the day.

Please respond as soon as you have results.

https://115.77.104.118/

Administrator

74636498

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HPE Pro

Re: HP DL380P G8 with System Power Fault Detected

Hello,

Again,I am not able to login or open to a shared link.

I would suggest you to have a proper case be logged with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo