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тАО07-03-2019 01:13 AM - last edited on тАО07-04-2019 01:32 AM by Vajith V
тАО07-03-2019 01:13 AM - last edited on тАО07-04-2019 01:32 AM by Vajith V
HP DL385 G7 doesn't boot and doesn't power off with power button
Hi all,
I have a Proliant DL385 G7, suddenly no longer visible remotely;
the server is on without warning LEDs on, PSU led ok, FANs run at high speed,
no video output (blackscrren). I tried turning it off by long press the power button on front panel
but the server doesnt switch off, to turn it off I have removed the power cables from both PSUs
Restarted the server but it doesn't boot (no POST), I tried starting in minimal configuration
without PCI Riser Card and only 2 dimm's but the situation has not changed
On system board the ILO POST LED indicator are all off
I suspect it's a motherboard problem but the fact of not being able to turn it off with power button
is very strange (maybe problem with operating panel?)
Thank you in advance for any suggestions
GiacomoB
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тАО07-05-2019 02:56 AM
тАО07-05-2019 02:56 AM
Re: HP DL385 G7 doesn't boot and doesn't power off with power button
Hello GiacomoB,
Thank you for the query.
Looking at the query, it seems that this requires further investigation. Please raise a support ticket with HPE Technical Support so that it can be investigated further.
Regards,
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тАО07-09-2019 12:36 PM - last edited on тАО07-09-2019 11:50 PM by Vajith V
тАО07-09-2019 12:36 PM - last edited on тАО07-09-2019 11:50 PM by Vajith V
Re: HP DL385 G7 doesn't boot and doesn't power off with power button [problem with boot from P410i]
Hi all,
the problem was double, I have replaced CPU2 and motherboard since the socket 2 was also damaged.
now the system is up&running only i don't add a PCI Riser Card (with 2 Fiber Card) in the slot 1;
with this riser insert the server does not boot, looking in the RBSU the RAID Controller Embedded P410i
result 'Disable' and the attempt to change status in Enable it fails.
In attach two pics, with and without riser insert.
why can't I enable the integrated controller? Thanks for your suggestion. Giacomob