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тАО09-04-2018 12:29 PM
тАО09-04-2018 12:29 PM
HP gen10 auto reboot with esxi
My HP gen10 with custom esxi 6.7 HP bas a problem.
I have only one virtual machine.
When this vm os off, aller is Goodyear but when the is on sometimes the server reboot automatically. Sometimes in 5 minutes, sometimes in 2 hours....
This problem is on HP proliant gen8, gen9 and gen 10.
On iml i Can see CPU uncorrectable error.
CPU problem? On gen8, gen9 and gen10. I don't believe it.
Have you an Idea?
Thanks.
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тАО09-05-2018 11:01 PM
тАО09-05-2018 11:01 PM
Re: HP gen10 auto reboot with esxi
Hi,
See if this helps you:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00035732en_us&docLocale=en_US
If possible, perform diagnostics and log a case with HPE.
Thank You!
I am an HPE Employee
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО09-05-2018 11:58 PM
тАО09-05-2018 11:58 PM
Re: HP gen10 auto reboot with esxi
Thank you for you response.
This article is for ESXi 6.0 All updates. The version 6.7 is concerned too ?
Thank you.
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тАО09-09-2018 10:57 PM
тАО09-09-2018 10:57 PM
Re: HP gen10 auto reboot with esxi
Greetings,
Please log a support ticket with HPE. The Hardware & the OS logs have to be reviewed to provide further actions to resolve the issue.
Alternatively, please raise a support ticket with VMware too for an analysis from an OS perpective since you have mentioned that the issue is seen on multiple models of servers. The issue could be something specific to the OS version.
Thank you.
I work for HPE
I am an HPE employee