- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: hp proliant dl80 - replacing cache memory modu...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2019 09:04 PM - edited 10-30-2019 04:00 AM
10-29-2019 09:04 PM - edited 10-30-2019 04:00 AM
hp proliant dl380e - replacing cache memory module with battery.
Hi,
I have hp proliant dl380e gen8 that doesn't boot to windows. I tried to reseat the smart array controller and the server was boot up to windows. But found on iLO logs that the smart array module was Failed (Status message: Smart array P420 in slot 3 cache status problem detected). Found also drive#11 degraded and drive#13 no led light status but the health status is OK (Drive configuration: spare).
Question:
1. Is the configuration affected when I replaced the cache memory module?
2. Do I need to replaced the Drive#13?
Your prompt attention to this matter is greatly appreciated.
Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-30-2019 12:40 AM
10-30-2019 12:40 AM
Re: hp proliant dl80 - replacing cache memory module with battery.
If you feel this was helpful please click the KUDOS! Thumbs below!
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-30-2019 03:24 AM
10-30-2019 03:24 AM
Re: hp proliant dl80 - replacing cache memory module with battery.
Hi Bunsol,
Thank you for the information you've shared.
We plan ro replace the HP 2GB Flash-Backed Write Cache (FBWC) Memory Module G8 633543-001 AND HP Flash Backed Write Cache (FBWC) Capacitor (Battery). BUT I am not sure if the raid configuration will be wipe out after the replacement.
OS: Windows server 2012 r2
Please see below Raid config.
Bay1 to Bay 11
450gb sas (Raid10)
Bay12 to Bay22
900gb sas (Raid10)
Can I upload the AHS logs to HPE support (if yes, please provide the link)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-30-2019 07:27 PM
10-30-2019 07:27 PM
Re: hp proliant dl80 - replacing cache memory module with battery.
Hi,
Cache replacement should not cause any data loss however given the fact there is one drive failure and another drive which has no LED we would again recommend you to backup the data first. The AHS log needs to be verified and for that you will have to log a support case/ticket with us using the below link:-
https://support.hpe.com/hpesc/public/home
To check the AHS you will have to log a support ticket and then provide them the logs. Recommending you to again backup the data first.
Regards,
Bunsol
If you feel this was helpful please click the KUDOS! Thumbs below!
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]