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HP SUM - Remote Install Issue

Frequent Advisor

HP SUM - Remote Install Issue

Hey guys.. having an issue to remote installs with the 8.11 PSP via HP SUM (stuck at Initializing during discovery progress). All is well if I try on the same subnet; however, I cannot get it to work between firewalls.

I checked our firewall logs and no packets are being dropped.

Between the two machines (server running SUM and the target), I can telnet on 445.

On the firewall I see established connections for the following ports:


I see the following in the hpsumserverw32 log:

"error number is 24 message server address
Soap call failed at"


I am curious why their is a connection attempt on 62200 yet I see no reference to that port on the firewall.