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HPE DL380 G9 pre-boot critical error Clock not set

 
albert1
Occasional Contributor

HPE DL380 G9 pre-boot critical error Clock not set

Hi ! There is a critical error in one of our DL380 G9 servers !
when we power on that server, it didnt boot and all front leds started to blink ! when i push UID button, pre-boot health summary displayed in monitor ! I attached that picture !
Critical Error = Clock Not Set
So what should we do to fix this problem ?

Regards

4 REPLIES 4
krasinka1409
HPE Pro

Re: HPE DL380 G9 pre-boot critical error Clock not set

Hello, 

 

according your screenshot, the error is actually the memory channels error. 

In most cases the Processor in socket 1 or the socket itself (system board) is faulty. If you have a second processor you may tru to swap the CPUs and test. 

Thank you
I am an HPE Employee
albert1
Occasional Contributor

Re: HPE DL380 G9 pre-boot critical error Clock not set

thanks for your answer.

It's likely that the system board has a problem because the processors are healthy.

Regards

Amaraa1
Occasional Visitor

Re: HPE DL380 G9 pre-boot critical error Clock not set

Can you fix this problem?

Sunitha_Mod
Moderator

Re: HPE DL380 G9 pre-boot critical error Clock not set

Hello @Amaraa1

Thank you for posting! If you are facing any similar issues, we would recommend you create a new topic using the create "New Discussion" button, so the experts can check and assist you further. 

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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