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тАО04-25-2018 01:19 AM
тАО04-25-2018 01:19 AM
HPE DL380 G9 pre-boot critical error Clock not set
Hi ! There is a critical error in one of our DL380 G9 servers !
when we power on that server, it didnt boot and all front leds started to blink ! when i push UID button, pre-boot health summary displayed in monitor ! I attached that picture !
Critical Error = Clock Not Set
So what should we do to fix this problem ?
Regards
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тАО04-25-2018 10:26 AM
тАО04-25-2018 10:26 AM
Re: HPE DL380 G9 pre-boot critical error Clock not set
Hello,
according your screenshot, the error is actually the memory channels error.
In most cases the Processor in socket 1 or the socket itself (system board) is faulty. If you have a second processor you may tru to swap the CPUs and test.
I am an HPE Employee
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тАО04-25-2018 09:47 PM
тАО04-25-2018 09:47 PM
Re: HPE DL380 G9 pre-boot critical error Clock not set
thanks for your answer.
It's likely that the system board has a problem because the processors are healthy.
Regards
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тАО03-29-2023 09:02 AM
тАО03-29-2023 09:02 AM
Re: HPE DL380 G9 pre-boot critical error Clock not set
Can you fix this problem?
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тАО04-10-2023 09:02 PM
тАО04-10-2023 09:02 PM
Re: HPE DL380 G9 pre-boot critical error Clock not set
Hello @Amaraa1,
Thank you for posting! If you are facing any similar issues, we would recommend you create a new topic using the create "New Discussion" button, so the experts can check and assist you further.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]