1839972 Members
2311 Online
110158 Solutions
New Discussion

ilo Password reset

 
wofis1971
Visitor

ilo Password reset

Hallo zusammen,

ich habe gebraucht einen ML350 Gen10 Server gekauft. Leider weiss der Wederverkäufer nicht das ILO5 Administrator Kennwort.
Ich will es aber auf das Kennwort zurücksetzen, das auf dem ILO Information Tab aufgedruckt ist.
Was muss ich dafür unternehmen?

**Google Translate**

Hello everyone,

I bought a used ML350 Gen10 server. Unfortunately, the seller doesn't know the ILO5 administrator password.
However, I want to reset it to the password printed on the ILO Information tab.
What do I need to do?

 

2 REPLIES 2
Azr_geek
Frequent Advisor

Re: ilo Password reset

Hello @wofis1971,

These are the exact verified steps. Read it carefully and follow accordingly:

Many Gen10 servers have a physical iLO Security Override switch/jumper on the system board that causes iLO to reset to factory defaults (including the Administrator account password printed on the iLO tag).

Steps:

  1. Shut down the OS cleanly and power off the server.

  2. Disconnect all power cords from the server and unplug network cables (especially iLO network).

  3. Remove the server access panel / cover so you can access the system board.

  4. Locate the iLO Security Override switch/jumper on the system board.

    • It’s usually a small two-position switch or jumper labeled something like iLO Security Override, iLO Clear, or referenced in the service manual. (If you’re unsure, consult the ML350 Gen10 Service Manual for the exact location.)

  5. Document the current position (take a photo). Move the switch to the Override/Clear position.

  6. Reconnect power cords (network can remain disconnected) and power on the server.

  7. Wait ~30–60 seconds for iLO to initialize and apply the override.

  8. Log into iLO using the server’s iLO IP (or via DHCP client list) and the default Administrator password printed on the iLO Information tag.

  9. Immediately change the Administrator password to a strong password and secure any other settings (network, users).

  10. Power off the server again, move the iLO switch back to its original position, close the cover, reconnect network and power, and boot the server normally.

    iLO should now accept the default printed password and you’ll regain admin access. After you confirm access, update iLO firmware and change default credentials.

    Do let me know if that helps or not:

    Regards,
    Azr_geek

Greeshma21
HPE Pro

Re: ilo Password reset

Hi @wofis1971 ,

By using the iLO security override switch (S1), you can reset the iLO 5 administrator password on your ML350 Gen10 to the factory default printed on the iLO Information tab, allowing you to regain access.

Here is the step-by-step procedure:
1. Power Down the Server
2. Open the Server Chassis
3. Locate the System Maintenance Switch
4. Identify and Set Switch S1
5. Power On the Server
6. Power Down and Restore Switch
7. Reassemble and Boot
8. Log in to iLO 5
Use a browser to access the iLO IP address.
Login credentials:
Username: Administrator
Password: The one printed on your iLO Information tab (sometimes a pull-out tag or white sticker on the chassis).

 

Regards,
Greeshma


I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo