iLO4 update failed - Checking HP Secure Digital Signatur

[20cent13]

Hi All,

I tried to update iLO4 Firmware (1.22 to 1.30) with SPP2013090 but it's failed.

When i go to "iLO Firmware" tab, there is the following message : Checking HP Secure Digital Signature, please wait ...

Moreover, Remote Consoles didn't work since update (Java or Integrated Remote).

I tried to reset iLO4 with "hponcfg" command but i can't.

[root@XXX ]# hponcfg -r
HP Lights-Out Online Configuration utility
Version 4.3.0 Date 12/10/2013 (c) Hewlett-Packard Company, 2014
Firmware Revision = 1.22 Device type = iLO 4 Driver name = hpilo
Firmware flash is in progress.Please wait for a while.

is it possible to stop Firmware flash or reset to factory defaults ?

Server : HP DL360p G8

iLO4 : 1.22

OS: RHEL6.3 64

Could you please help me ?

Sorry for my english :-)

Regards,

Vincent

[scharchouf]

you update the firmware from iLO? under GUI Interface? 

[20cent13]

Hi Scharchouf,

Thanks for your return.

I updated firmware using SPP installation (./hpsum /force)

All RPM were successfully updated.

Please find in attachment deploy log.

------------------------------------------------------------

Startup session beginning: Fri Apr 25 11:13:53 2014
------------------------------------------------------------
Parameters given: -s

Online ROM Flash Engine: FLASH_iLO4 1.12 (Jan  6 2014)
Name:            ILOCZ231704C1
New Version:     1.40
Current Version:  1.22
Action:          upgrade

ERROR: Unable to start flash. [ilo4_140.bin]
------------------------------------------------------------
Session end
------------------------------------------------------------

Regards,

Vincent

[waaronb]

Try extracing the .bin file from the update package and then logon to the ILO web interface.  From there you can manually update the firmware using that bin file.

The latest ILO 4 firmware is 1.40, and the extracted BIN file name will be "ilo4_140.bin"

I have run into occasional issues where using the firmware update package or the command line utility failed to flash the firmware, but doing it manually through the web interface worked.  I'm not sure why, but it does seem to happen from time to time.

[20cent13]

Hi,

I can't do it manually through the web interface because it seems firmware flash is in progress (1%).

Buttons "Browse" and "Upload" are not available.

The following message displays : Checking HP Secure Digital Signature, please wait ...

Please find a screenshot in attchment.

Regards,

Vincent

[Jimmy Vance]

Click on the diagnostics tab and reset iLO

[20cent13]

Hi Jimmy,

Thanks for your return.

Unfortunately, reset iLO had no effect.

Following message always displays : Checking HP Secure Digital Signature, please wait ...

Do you know how to disable "Checking HP Secure Digital Signature" ?

Thanks for your help.

Regards,

Vincent

[Oscar A. Perez]

Could you please check in the iLO event log if iLO is actually rebooting when you press that button?  You should see a log entry mentioning something like iLO reset by diagnostics.  

The reason I ask is that If the firmware flash is in progress, you won't be able to reboot iLO from the diagnostic page.

[waaronb]

It seems like removing power from the server to force ILO to reset could be an option. Normally you wouldn't want to do that during any firmware update, but if it's been stuck on that status for a couple of weeks, I don't think it's actually flashing any firmware by this point.

[Torsten.]

Did you try firmware version 1.50?

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5269386&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_3a90128788264d4ea07b5752fb%257CswEnvOID%253D4138%257CitemLocale%253D%257CswLang%253D%257Cmode%253D5%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vi...

[Moderator edit: Removed the broken link. Please refer to https://support.hpe.com/]