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06-23-2018 03:31 AM
06-23-2018 03:31 AM
Intelligent Provisioning Firmware Update times out
Hi all,
I can't ge a firmware update to install ona new ML110 G10 server:
From the iLO console, selecting Intelligent Provisioning and clicking Always On, a firmware update notification appears. Clicking to accept the notification offers a firmware update. After starting the update the scroll bar indicates "downloading firmware list" then "Downloading GPE-3.10-11.x86_64.rpm... 21%"
The download does not complete and eventually displays "RequestError: Error: ETIMEDOUT...0%" (pics attached)
During the download, double clicking the download bar shows:
Intelligent Provisioning Images for Manufacturing
v3.10 ( Installed Version 3.00 )
gaius-3.10-222.x86_64.rpm
GPE-3.10-11.x86_64.rpm (this has a rotating cog icon)
singularity-lpk-3.10-118.noarch.rpm
vid-3.00-69.x86_64.rpm
I've tried resetting the iLO but no change. The iLO ip is set using DHCP.
I've tried to enter a support case several times but keep getting a service not available error message.
Thanks,
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06-25-2018 06:12 AM
06-25-2018 06:12 AM
Re: Intelligent Provisioning Firmware Update times out
Hi, DaveyMG
For update the Intelligent Provisioning you need make this sequence
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00029723en_us&docLocale=en_US
Try again
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06-26-2018 11:45 AM
06-26-2018 11:45 AM
Re: Intelligent Provisioning Firmware Update times out
Hi Fabio,
Thanks for your reply. Unless you'e referring to the manual download process described in that article, I have been following the same steps to update the Inteligent Provisioning images. After starting the update I see that a download is started from downloads-hpecomllb9.houston.hpe.com:443 to the server nic ip. I have a slow internet connection so after about 10 minutes it has downloaded about 350MB then it stops and gives the time out error. It seems the timeout value is too short. I will have to try downloading the SPP package manually.
Thanks,
Dave
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12-23-2022 03:03 AM - edited 01-03-2023 02:08 AM
12-23-2022 03:03 AM - edited 01-03-2023 02:08 AM
Re: Intelligent Provisioning Firmware Update times out
HI,
The same issu with Proliant DL380 Gen10.
After updating using "Attempt Firmware Update". I restart the HPE server with F10 option and i get an issu saying:
update server selected is https://ipupdate.itcs.hpe.com/
sha1sum: 9ea..........., md5sum: '37355367388383635V,
name: gaius-3.76-2.x86_64.rpm,
size: 564307017
Installing gaius-3.76-2.x86_64.rpm
Thanks
kmezhoud
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01-02-2023 11:12 PM
01-02-2023 11:12 PM
Re: Intelligent Provisioning Firmware Update times out
Hello @kmezhoud,
Thank you for writing to us! Since you have posted in an old topic and there is no response yet, I would recommend you to create a new topic using the create "New Discussion" button, so the experts can check and assist you further.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]