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01-08-2020 07:21 AM - edited 01-09-2020 08:11 AM
01-08-2020 07:21 AM - edited 01-09-2020 08:11 AM
ML310E Gen8V1 . Not seeing HPE Drives . HP restriction , or Isolated issue with my machine ?
Within both with OPT ROM Array utility and smart Array utility . three of the four HDD's are not being detected ( including the two HP branded 600GB SAS HDD's - EF0600FATFF - FW HPDB & HPD7 ) . The new RAID card is only detecting one of the four LFF SAS drives, ironically one of a pair of matching , 'Barracuda Cheetah' (Non HP drives ) . It detects just the one drive even if I change bays , the controller follows the same drive .
I had tried upgradeding my RAID card from a P222 > to P420 ( with 1GB cache and battery) . The RAID firmware and Motherboard Bios are latest (2019 BIOS, NOV 2018 RAID firmware )
I do not believe it is a Compatibility issue , since the non HP is the only drive that is detected . I have two Hitachi SAS 600GB (EF0600FATFF) with HP branding and Two Seagate Cheetah SAS 600GB - The RAID controller is just detecting one of the Seagate drives . It detects the same drive irrespective of what bay I use ( 1~4)
I heard the latest firmwares of the P420 include Smart Array Licence , I have firmware version 8.32, yet the Array Config Utility states there is no Licence (SAAP licence) , perhaps this is the reason the drives aren't seen?
Really lost with this server - Any help would be appreciated .
Edit; I am close to disposing this server , as its giving me nothing but headache
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01-09-2020 04:35 AM - edited 01-09-2020 08:09 AM
01-09-2020 04:35 AM - edited 01-09-2020 08:09 AM
Re: ML310E Gen8V1 . Not seeing HPE Drives . HP issue , or Isolated issue with my machine
I down graded the RAID controller , back to the P222 , however this makes no difference , still one drive detected
I read rumors that HP are restricting HDD compatiblity though BIOS updates ( despite generic Seagate HDD being detected ) , so I am going to try rolling back to an old Bios verison
Edit ; I had loaded the back up ( redundant) Bios ROM , which has older firmware ( 2013 ) , yet still the same issue persists
Very strange problem , makes no sense . I am hoping this is just an isolated problem with this machine and not a compatiblity issue accross all HP Proliant machines . The reseller has offered me a replacement Server , so will have to learn the hard way .