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ML350p Gen8 System Power Fault Detected (XR: 24 00 MID: FF 4D DE FF EA FF FF 4D 4D 0C 0C 00 8F 00 00

 
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New Member

ML350p Gen8 System Power Fault Detected (XR: 24 00 MID: FF 4D DE FF EA FF FF 4D 4D 0C 0C 00 8F 00 00

Hello,

my server failed to start. i see this error on ilo. could anybody decode this?

thanks.

 

System Power Fault Detected (XR: 24 00 MID: FF 4D DE FF EA FF FF 4D 4D 0C 0C 00 8F 00 00 81 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

1 REPLY 1
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HPE Pro

Re: ML350p Gen8 System Power Fault Detected (XR: 24 00 MID: FF 4D DE FF EA FF FF 4D 4D 0C 0C 00 8F 0

Hi

After decoding System Power Fault event noticed error on main_vrm_err and sas fault (SAS BP).

Hence to isolate the issue perform below action.

1. Power drain the server and check the status.
Steps To Power drain the server:
i. Remove both power cables.
ii. Press and hold power button without connecting power cables.
iii. Later release power button and connect power cables and power on the server.

2. Bring the server to bare minimum configuration and check the server status.
3. Verify all parts one by one and if faulty part isolated then replace part accordingly.
4. Disconnect SAS Backplane cable (power and data) from system board and check the server status.
5. If still server is unable to power on with below System Power Fault event then issue with main VRM and system board need to replace.

System Power Fault Detected (XR: 24 00 MID: FF 4D DE FF EA FF FF 4D 4D 0C 0C 00 8F 00 00 81 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

I am an HPE Employee

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