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тАО10-21-2004 11:08 AM
тАО10-21-2004 11:08 AM
Failed Physical Drive Port 1 ID 3
Array Accelerator is enabled. I have ordered a new drive... could not get one identical to what is there now (discontinued product) so had to get a CPQ 36.4GB U320SCSI drive which I was told would work with this server. What issues am I looking at with an Ultra 320 versus Ultra 3? Can I just hot swap the bad drive with the new drive and hope the rebuild works? Do I need to set the rebuild option in the Array Config to something other than the default?
TIA for any advice you might be able to offer.
Solved! Go to Solution.
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тАО10-21-2004 12:27 PM
тАО10-21-2004 12:27 PM
Re: ML370 Drive Failure
you will not have any problems with this drive; it is completely backward compatable with the server and drive cage; and also with the old drives in the server;
You can still use in the same array ; and rebuild on it; it the array will see it as 9.1 gig.
don't change the rebuild options.
but I would make sure I have the latest firmware for the SA5300 which is at 3.54
Online ROM Flash Component for Windows - Smart Array 5300
version 3.54 B (31 Mar 04)
http://h18023.www1.hp.com/support/files/server/us/download/20193.html
HPRecommended Smart Array Rebuilding/Restoring Techniques
http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers/documentation.html
Tarek.
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тАО10-22-2004 04:08 AM
тАО10-22-2004 04:08 AM
Re: ML370 Drive Failure
Ok..when getting the firmware revision software I ran into the following information..
Need to update firmware of the disks first, doing so must be in conjunction with ROM update utility v1.1 or later.. which I don't have...
Then I need to update NT4.0 drivers with another executable saved to a floppy,
Then I can update the Smart Array firmware..
Seems like a lot just to replace a failed disk?
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тАО10-22-2004 11:05 AM
тАО10-22-2004 11:05 AM
Re: ML370 Drive Failure
sp23649
sp19677
sp19682
psp-6.31.nt4.i386.en.zip
cp004433
along with creating 20 floppy disks
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тАО10-23-2004 05:02 AM
тАО10-23-2004 05:02 AM
SolutionThen we would suggest you think about replacing all of the drives one at a time. HP also has recommend replacing any drives 4 and 9gb that are still in service, specially if one has failed.
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тАО10-23-2004 05:26 AM
тАО10-23-2004 05:26 AM
Re: ML370 Drive Failure
As far as replacing the 9gb drives as per HP..
I have a 36gb that I was going to replace the 9gb with... can I buy 3 more of these and replace one 9gb, let it rebuild and then repeat the process with the other 3? Or will I have to create a new array or something?
TIA
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тАО10-23-2004 09:34 PM
тАО10-23-2004 09:34 PM
Re: ML370 Drive Failure
as to your question:
can I buy 3 more of these and replace one 9gb, let it rebuild and then repeat the process with the other 3? Or will I have to create a new array or something?
Yes you can and this is a support way by HP of replacing all drive to bigger drives.
as long as the rebuild is complete then you can replace the next drive by shutting down the server and removing the drive and rebuilding on new one.
I've done it many times and works all the time.
but always make sure you have a good backup before you continue; and it is time consuming.
Tarek.