No light in Drives

[SBilsoe]

DL360 Gen9 with Win Server2012R

After en update there is no light in the servers HD drive.

We are also now missing ab Base System driver

Any idea where to search -

[rajatmitra]

HI SBilsoe,

                Could you elaborate on what update was performed on the server? Also is it that the drives are functioning and just that the LED on the drives are not functioning or the drives stopped working altogether?

               Regarding your query about the 'Base Driver': I guess you are seeing it in 'Device Manager'. Its the drivers for iLO. If they are not installed, 'Device Manager' will display it as 'Base Driver'. Please install the below mentioned drivers in the same order.

iLO 3/4 Channel Interface Driver for Windows: https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009143853&swItemId=MTX_e74f93921947408eb5de783d27&swEnvOid=4184

iLO 3/4 Management Controller Driver Package for Windows: https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009143853&swItemId=MTX_e196fcb67e1941de959751786f&swEnvOid=4184