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Re: Power cable for P824i-p MR Gen10

 
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Advisor

Power cable for P824i-p MR Gen10

Hello,

I'm new to this board and hope you can help me with my matter.

I recently had the luck to obtain a P824i-p MR Gen10 controller for a DL385 G10 system on eBay.

Unfortunately, the power cable for the backup battery wasn't included and the standard one doesn't fit for this special controller.

So I'm asking for advice where to buy that simple cable to make the controller caching fully work.

Thanks, Gay

13 REPLIES 13
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Occasional Contributor

Re: Power cable for P824i-p MR Gen10

Hi,

I don't know if the cable is sold separately, but this is the part# for the whole battery and 145mm cable assembly: P01366-B21

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Advisor

Re: Power cable for P824i-p MR Gen10

Hi,

thanks for the answer, so the battery is directly connected to the controller or does the kit contain both, battery plus this special unknown cable?

 

Ty

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Advisor

Re: Power cable for P824i-p MR Gen10

And in case you get me wrong, I'm talking about the Cache Module Power Cable, to connect the controller with the riser

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HPE Pro

Re: Power cable for P824i-p MR Gen10

Hello, 

 

cable is shipped along with controller only, Didn't you get any cable with controller ?

https://partsurfer.hpe.com/ShowPhoto.aspx?partnumber=871043-001

Regards

 

I am an HPE employee
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Advisor

Re: Power cable for P824i-p MR Gen10

Hello,

no, unfortunately not, the seller on eBay sold the controller without the cable.

How to handle this now?

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HPE Pro

Re: Power cable for P824i-p MR Gen10

Hello, 

Please check with seller if he can provide another controllers (same model) shipped along with cable.

Regards

 

I am an HPE employee
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Advisor

Re: Power cable for P824i-p MR Gen10

Hi,

So there is no chance to buy that simple cable, what happens if the cable is going to get lost or broken? Do I have to buy a new controller for over 2000 USD?

Sorry, I don't get that.

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HPE Pro

Re: Power cable for P824i-p MR Gen10

Hello, 

Please share the clear picture of card showing up serial no / spare no and connector.

yu may log a case with support team as well for missing cable issue.

Regards

I am an HPE employee
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Advisor

Re: Power cable for P824i-p MR Gen10

Thanks, I made some pictures

 

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