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Pressing the power off button is registered in HP Active Health System logs?

 
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LuisEsc
Occasional Collector

‎05-30-2017 02:56 AM

‎05-30-2017 02:56 AM

Pressing the power off button is registered in HP Active Health System logs?

 

Hi,

I have a customer which suffered an unexpected shutdown of one of his servers (Proliant DL320e Gen8 v2)

According logs inside the server it seems that someone pressed the power off button but the customer swears that is impossible.

I donwloaded logs inside ILO from Active Health System (AHS) but you need a valid maintenance contract and it is expired.

Before renewing the contract I would like to know if "pressing the power off button" like actions are registered in AHS logs.

Any HP employee here?

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Torsten.
Acclaimed Contributor

‎05-30-2017 04:13 AM

‎05-30-2017 04:13 AM

Re: Pressing the power off button is registered in HP Active Health System logs?

not sure, but it could be in ILO log or IML.

Hope this helps!
Regards
Torsten.

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PZel
Trusted Contributor

‎05-30-2017 04:27 AM

‎05-30-2017 04:27 AM

Solution

Re: Pressing the power off button is registered in HP Active Health System logs?

Yes it is:PowerButtonPressed.JPG

PZ
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LuisEsc
Occasional Collector

‎05-30-2017 06:14 AM

‎05-30-2017 06:14 AM

Re: Pressing the power off button is registered in HP Active Health System logs?

Thank you!

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