- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- ProLiant 360 G9 locked up/rebooted
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-05-2017 05:48 AM
тАО10-05-2017 05:48 AM
ProLiant 360 G9 locked up/rebooted
Hi,
First, I know enough about Win management to be dangerous, so please bear with me. I have a 360G9 running our AD Server and a RDC Server on hyper-v. Usually I keep pretty much hands off except for tweeking user accounts and applying regular patches.
This morning, without warning, the box rebooted. I looked in the "HP Insight diagnostics" and Windows Events could not find anything in logs saying WHY it locked up. It seems from HP's sight I need to pay to get HP firmware patches (which is rediculous ... I bought the bloody box, but anyway), but I'd love to know what made it do this. Are there any other logs or utilities hidden away somewhere?
Thanks,
Jeff
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-05-2017 07:30 AM
тАО10-05-2017 07:30 AM
Re: ProLiant 360 G9 locked up/rebooted
I'm not an HPE Employee

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-06-2017 08:45 AM
тАО10-06-2017 08:45 AM
Re: ProLiant 360 G9 locked up/rebooted
Ran diagnosis on both logical drives nad both power supplies (only four things in the Diagnosis Log tab), all check out ok. Error and System event logs are both empty.
Was about to say "Management log has old stuff I assume from when the machine was set up in 2015." but just noticed it's not sorted by date but by class. Did find two critical POST Messages at bottom of list:
Option ROM POST Error: 1719-Slot 0 Drive Array - A controller failure event occurred prior to this power-up. (Previous lock up code = 0x12)
Option ROM POST Error: 1716-Slot 0 Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis scan
I check the boxes, clicked "Set Selected Items to be Repaired" now their status says "repaired."
Maybe that's all there is to it?
Thanks,
Jeff