ProLiant MicroServer Gen10 Plus - 64GB RAM Upgrade error

[Sambzap]

Hello,

I have purchased 2 Kingston KTH-PL426/32G modules (2 x 32GB). But after inserting get an error telling: "229 unsupported dimm configuration detected". I have seen reports that 2 x 32 GB shuld be ok even it the datasheet does not say so.

https://www.servethehome.com/hpe-proliant-microserver-gen10-plus-ultimate-customization-guide/

System BIOS u48 v3.40 (08/01/2024) are used.
CPU: Xeon E-2224

Please advice me how to do. Thanks!

[support_s]

System recommended content:

1. HPE ProLiant MicroServer Gen10 - Hardware Troubleshooting

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[Moderator edit: Updated the link]

[TVVJ]

Hello,

HPE branded memory modules are recognized by the server and functions as designed. Third party devices may or may not be designed to work with HPE servers and hence for support it is recommended to contact the thrid party vendor for further support.

Regards,

[Sham82]

Hello @Sambzap,

please note :
32GB of maximum memory is available with the installation of 2 x 16 GB UDIMM Memory kits. (please refer page 21)
https://www.hpe.com/psnow/doc/a00073554enw

below are the HPE DIMM spare parts:

8 GB, single-rank x8 PC4-2666V-E  P06772-001
16 GB, dual-rank x8 PC4-2666V-E  P06773-001
https://support.hpe.com/hpesc/public/docDisplay?docId=a00073374en_us&docLocale=en_US&page=GUID-A1097590-42A8-49CD-A9CF-EAEC28BF2A24.html

HPE recommends to use HPE supported DIMMs

Regards
HPE

[support_s]

Hello,

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