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10-10-2019 02:12 AM
10-10-2019 02:12 AM
Smart Array P840 - disk physical location change
Hello,
After a physical disk replacement (at the same place) I noticed that the disk location changed.
it was 1I:1:66,
it became 2I:1:64
is it an expected behavior?
Is there an option to keep the same path when replacing a disk?
INFO:
Smart Array P840 in Slot 1
Product Name: ProLiant XL450 Gen9 Server
Smart Storage Administrator CLI 2.60.19.0
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10-11-2019 05:58 AM
10-11-2019 05:58 AM
Re: Smart Array P840 - disk physical location change
Greetings!
I see that the drive bay number and the port number has changed.
This is quite unusual and not an expected behavior.
Please verify/confirm if the drive was replaced on the correct bay.
Was there any change in cable connectivity because I see that the port number has also changed.
I would advise you to collect the AHS and the ADU logs and log a case on the support portal for further investigation.
Steps to generate the Active Health System log https://techlibrary.hpe.com/docs/iss/shared/troubleshoot/151005.htm
Command to generate ADU report: hpssacli ctrl all diag file=/tmp/ADUReport.zip
Support portal: https://pg-receiver-pro.glb.itcs.hpe.com/WclWeb/WclEntry.aspx?origin=acc&cc=GB&lang=EN&co=hpe
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]