1819754 Members
2876 Online
109606 Solutions
New Discussion

smartupdate issues

 
KarolisS
Occasional Advisor

smartupdate issues

I want to update HPE proliant 360 gen10 servers firmware using smartupdate linux cli tool.
OS is Rocky 9.4, kernel 5.14.0-427.16.1.el9_4.x86_64
Added SUM repository
Installed latest SUM version
Added The HPE Firmware Pack for ProLiant (FWPP) repository
Imported GPG Keys
AMSD agent installed

According to https://downloads.linux.hpe.com/SDR/project/hpsum/
update has to be done running these commands:
yum install $(smartupdate requires)
smartupdate list
smartupdate upgrade

But all these 3 commands fail.
Errors below.
How can I fix this issue, what I am missig?

yum install $(smartupdate requires) - gives error:
Error: Unable to find a match: firmware(pci:v0000102Bd00000538sv00001590sd000000E4bc*sc*i*) firmware(pci:v0000103Cd000022F6sv00001590sd000000E4bc*sc*i*) firmware(pci:v00008086d00001572sv0000103Csd00000000bc*sc*i*) firmware(pci:v00008086d00002014sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002015sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002016sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002018sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002020sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002021sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002024sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002025sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002026sv00001590sd000018A9bc*sc*i*) firmware(pci:v00008086d00002030sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002032sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002034sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002035sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002036sv00001590sd000018A9bc*sc*i*) firmware(pci:v00008086d00002040sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002041sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002042sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002043sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002044sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002045sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002046sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002047sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002048sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002049sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Asv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Bsv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Csv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Dsv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Esv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002054sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002055sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002056sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002057sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002058sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002059sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002066sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002080sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002081sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002082sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002083sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002084sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002085sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002086sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000208Dsv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000208Esv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000A190sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A194sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1A1sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1AFsv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1B1sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1BAsv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1BEsv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1C1sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1ECsv00001590sd000000EBbc*sc*i*) firmware-sas-* firmware-sata-* hp-firmware-hdd-* hp-firmware-sas-* hp-firmware-sata-*

smartupdate list and smartupdate upgrade gives same error:
sum : Smart Update Manager Version 10.8.0
Model: ProLiant DL360 Gen10, ROM: U32, ROM Version: 10/19/2023
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Searching for firmware
ERROR :
No firmware found
Did you install software using using yum/zypper/apt
ERROR :
No firmware found
Did you install software using using yum/zypper/apt
ERROR :
No firmware found
Did you install software using using yum/zypper/apt
ERROR :
No firmware found
Did you install software using using yum/zypper/apt

According to
https://downloads.linux.hpe.com/SDR/project/hpsum/
/etc/yum.repos.d/sum.repo
[sum]
name=HPE Smart Update Manager
baseurl=http://downloads.linux.hpe.com/repo/sum/rhel/9/x86_64/current
enabled=1
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/GPG-KEY-sum

Installed Packages
Name : sum
Version : 10.8.0
Release : 13.rhel9
Architecture : x86_64
Size : 99 M
Source : sum-10.8.0-13.rhel9.src.rpm
Repository : @SYSTEM
From repo : sum
Summary : Smart Update Manager
URL : http://www.hp.com/go/proliantlinux
License : (C) Copyright 2016 Hewlett Packard Enterprise Development LP
Description : This package contains Smart Update Manager

https://downloads.linux.hpe.com/SDR/project/fwpp/
/etc/yum.repos.d/fwpp.repo
[fwpp]
name=Firmware Pack for ProLiant
baseurl=http://downloads.linux.hpe.com/SDR/repo/fwpp-gen10/current
enabled=1
gpgcheck=1
gpgkey=https://downloads.linux.hpe.com/SDR/hpePublicKey2048_key1.pub

Imported GPG Keys
rpm --import https://downloads.linux.hpe.com/SDR/hpePublicKey2048_key1.pub

Installed Packages
Name : amsd
Version : 3.5.0
Release : 1803.58.rhel9
Architecture : x86_64
Size : 4.5 M
Source : amsd-3.5.0-1803.58.rhel9.src.rpm
Repository : @SYSTEM
From repo : adform-dc-hpe-rhel9
Summary : Agentless Management Service
URL : http://www.hpe.com/go/proliantlinux
License : MIT and BSD
Description : This package contains the helper daemon that provides information for iLO5, iLO6
: embedded health and alerting.

 

echo $(smartupdate requires):
firmware(hp:system:u32) firmware(pci:v0000102Bd00000538sv00001590sd000000E4bc*sc*i*) firmware(pci:v0000103Cd000022F6sv00001590sd000000E4bc*sc*i*) firmware(pci:v0000103Cd00003306sv00001590sd000000E4bc*sc*i*) firmware(pci:v0000103Cd00003307sv00001590sd000000E4bc*sc*i*) firmware(pci:v00008086d00001572sv0000103Csd00000000bc*sc*i*) firmware(pci:v00008086d00001572sv0000103Csd000022FCbc*sc*i*) firmware(pci:v00008086d00002014sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002015sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002016sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002018sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002020sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002021sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002024sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002025sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002026sv00001590sd000018A9bc*sc*i*) firmware(pci:v00008086d00002030sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002032sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002034sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002035sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002036sv00001590sd000018A9bc*sc*i*) firmware(pci:v00008086d00002040sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002041sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002042sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002043sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002044sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002045sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002046sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002047sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002048sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002049sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Asv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Bsv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Csv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Dsv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000204Esv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002054sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002055sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002056sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002057sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002058sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002059sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002066sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002080sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002081sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002082sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002083sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002084sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002085sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d00002086sv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000208Dsv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000208Esv00001590sd000000EAbc*sc*i*) firmware(pci:v00008086d0000A190sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A194sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1A1sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1AFsv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1B1sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1BAsv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1BEsv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1C1sv00001590sd000000EBbc*sc*i*) firmware(pci:v00008086d0000A1ECsv00001590sd000000EBbc*sc*i*) firmware(pci:v00009005d0000028Fsv0000103Csd00001100bc*sc*i*) firmware-*_me* firmware-hdd-* firmware-ie* firmware-powerpic-* firmware-sas-* firmware-sata-* firmware-smartarray-* firmware-sps* hp-firmware-hdd-* hp-firmware-powerpic-* hp-firmware-sas-* hp-firmware-sata-*

 

1 REPLY 1
TVVJ
HPE Pro

Re: smartupdate issues

Hello,

I am not sure about this issue, but looks like either some of the firmware components are missing or may have not been added to the image. You may want to verify if the SPP image contains the target firmware components.

Regards,



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo