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09-06-2023 09:16 AM - last edited on 09-06-2023 10:30 PM by support_s
09-06-2023 09:16 AM - last edited on 09-06-2023 10:30 PM by support_s
Hi, after upgrading one ProLiant DL 360-Gen10 to iLO 2.96 we cannot connect via SNMP v3 anymore:
Error: -33
We re-entered the credentials but without success! Anybody with the same problem?
Beside iLO the server is not up-to-date ... we will install the latest SPP in some weeks, but can this really be our problem?
Thanks!
Nico
Solved! Go to Solution.
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09-06-2023 10:17 AM
09-06-2023 10:17 AM
Query: SNMP v3 after update to iLO 5 2.96 - Prolaint server - DL 360-Gen10
System recommended content:
1. HPE iLO 5 1.40 User Guide | iLO Service Port
2. HPE iLO 5 Security Technology Brief | iLO Service Port
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09-06-2023 09:23 PM
09-06-2023 09:23 PM
Re: SNMP v3 after update to iLO 5 2.96
Hi,
Where do you get this error 33?
Is there any message along with the error code?
Have you checked the Integrated Management Log for any issues in iLO?
Thank You!
I work with HPE but opinions expressed here are mine.
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I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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09-06-2023 11:37 PM - last edited on 09-07-2023 03:31 AM by Sunitha_Mod
09-06-2023 11:37 PM - last edited on 09-07-2023 03:31 AM by Sunitha_Mod
Re: SNMP v3 after update to iLO 5 2.96
Hi, we query the HPE ILO Interface via SNMP v.3 with the "HPE ProLiant System Health Sensor" from Paessler:
https://www.paessler.com/manuals/prtg/snmp_hp_proliant_system_health_sensor
Since upgrading one server to iLO 2.96 this sensor returns the following error:
SNMPERR_UNKNOWN_USER_NAME (SNMP-Fehler # -33)
We dobule checked all settings (a.o. we created a new SNMP user and restarted iLO) and we tested the connection with an SNMP tester but we also receive the error code 33!
Thanks!
Nico
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09-07-2023 03:50 AM
09-07-2023 03:50 AM
Re: SNMP v3 after update to iLO 5 2.96
Hi,
SNMPERR_UNKNOWN_USER_NAME
The above error, I dont think its related to iLO or its FW.
You may try the following ways to login, domain\username or user@domain.
If none of the above works and still need assistance, you may log a case with HPE Support.
Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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09-14-2023 03:28 AM
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09-14-2023 11:03 PM
09-14-2023 11:03 PM
Re: SNMP v3 after update to iLO 5 2.96
Hello @eisback,
That's awesome!
We are extremely glad to know the problem has been resolved and we appreciate you for keeping us updated.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
