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Re: Sps firmware update dl380 G10

 
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Occasional Contributor

Sps firmware update dl380 G10

I have hpe dl380 G10 server
I have updated SPS firmware to Version:04.01.04.381. But the server now is unbootable giving error in ilo integrity scan found anomaly
I am unable to rollback to any version of SPS firmware.
Unfortunately I missed out updating ilo channel driver before updating sps.
The server now is unbootable. Any suggestions about this case.
Ilo version : ilo 5 v 2.18
Bios version: U30 v2. 34
Innovation engine: 0.2.2.0
5 REPLIES 5
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HPE Pro

Re: Sps firmware update dl380 G10

Hi Albrahim,

Good day!

Please note that the version of the SPS that was used to update the server has been removed from the HPE website.

*REMOVED* ROM Flash Firmware Package - Server Platform Services (SPS) Firmware for HPE Gen10 Servers

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8d1148a85dde488ebeec6d6aa4#tab-history

REMOVED - This version of the SPS is NO LONGER AVAILABLE for download. It has been removed from the web for a flash update issue where systems upgrading from older SPS firmware versions can result in a system becoming non-bootable. A new version of the flash update will be made available at a future time.

Please try flashing the server using the latest Service Pack for Proliant which shoudl bring the server SPS version to 

04.01.04.339.

 

 

 

 

Thank You!
I am an HPE Employee

Accept or Kudo

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Occasional Contributor

Re: Sps firmware update dl380 G10

Thanks for the reply; i tried flashing to the previous version but I am getting the message: the last firmware update was not successful, so the rollback process stops with error, I even tried to flash the firmware using hpqlocfg.exe with no success
HPE Pro

Re: Sps firmware update dl380 G10

Hi Albrahim,

Good day!

We would recommend you log a case with HPE so that we can look into this issue further. 

 

Thank You!
I am an HPE Employee

Accept or Kudo

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Occasional Contributor

Re: Sps firmware update dl380 G10

I can't open case cause of banned country
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Occasional Contributor

Re: Sps firmware update dl380 G10

Any help or idea please!!