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10-04-2024 10:34 PM - last edited on 10-14-2024 05:43 PM by support_s
10-04-2024 10:34 PM - last edited on 10-14-2024 05:43 PM by support_s
He adquirido 15 SSDs HPE nuevos y sellados para un servidor Proliant ya que me he quedado con poco espacio de almacenamiento y requeriamos mas. Al instalar los SSDs 8 me fallaron con mensaje *degraded (predictive failure)*. He alternado los SSDs en otro server y en otras bahias y continúa apareciendo el error con esos seriales. Es posible que los 8 hayan fallado? O podria deberse a problemas con el RAID o con el FIrmware del SSD?
Hay herramienta para verificar el estado del SSD o debugear si no es falso positivo o algun otro problema?
Google Translated:
SSDs degraded (predictive failure)
I have purchased 15 new sealed HPE SSDs for a Proliant server as I was running low on storage space and needed more. When installing the SSDs, 8 of them failed with the message *degraded (predictive failure)*. I have alternated SSDs in another server and in other bays and the error continues to appear with those serial numbers. Is it possible that all 8 have failed? Or could it be due to problems with the RAID or the SSD firmware?
Is there a tool to check the status of the SSD or debug if it is not a false positive or some other problem?
Solved! Go to Solution.
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10-08-2024 06:28 AM
10-08-2024 06:28 AM
SolutionHi @Chris963 ,
To check the status of SSDs you can use HPE Smart Storage Administrator (HPE SSA). It is available in both GUI and CLI. The below links might help you:
HPE SSA GUI
HPE SSA CLI
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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10-08-2024 08:23 AM
10-08-2024 08:23 AM
Re: SSDs degraded (predictiva (failure)
Hello,
As those drives report predective failure in two different servers, then it indicates issues with those drives. It is recommended to contact HPE Support along with the original invoices for the purchase for a possible warranty claim, if they find that those drives are indeed defective and if they are under warranty coverage.
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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10-11-2024 12:52 AM
10-11-2024 12:52 AM
Re: SSDs degraded (predictiva (failure)
Yes, it is better to contact HPE support, HPE SSDs.
You get wear guage report in SSA. That report will help HPE understand the cause.
You can share the model number of the SSD here , for us to look for any known issues with the model or firmware.
Thanks,
TAM
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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10-14-2024 03:22 AM
10-14-2024 03:22 AM
Query: SSDs degraded (predictiva (failure)
Hello,
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