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04-16-2019 03:29 AM
04-16-2019 03:29 AM
SUM 8.4.0: smartupdate requires does not provide all relevant hdd, smartarray, powerpic, ...packages
[root@server ~]# smartupdate requires firmware(hp:system:p89) firmware(pci:v0000102Bd00000533sv0000103Csd00003381bc*sc*i*) firmware(pci:v0000103Cd00003239sv0000103Csd000021C0bc*sc*i*) [...] firmware(pci:v00008086d00008D44sv0000103Csd00008030bc*sc*i*) firmware(pci:v00008086d00008D7Csv0000103Csd00008030bc*sc*i*) firmware-hdd-* firmware-powerpic-* firmware-sas-* firmware-sata-* firmware-smartarray-* hp-firmware-hdd-* hp-firmware-powerpic-* hp-firmware-sas-* hp-firmware-sata-* hp-firmware-smartarray-*
[root@server ~]# smartupdate requires firmware(hp:system:p89) firmware(pci:v0000102Bd00000533sv0000103Csd00003381bc*sc*i*) firmware(pci:v0000103Cd00003239sv0000103Csd000021C0bc*sc*i*) [...] firmware(pci:v00008086d00008D44sv0000103Csd00008030bc*sc*i*) firmware(pci:v00008086d00008D7Csv0000103Csd00008030bc*sc*i*)
[missing hdd, powerpic, sas, sata and smartarray packages]
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04-17-2019 08:16 AM
04-17-2019 08:16 AM
Re: SUM 8.4.0: smartupdate requires does not provide all relevant hdd, smartarray, powerpic, ...pack
Hello
Thank you for sharing the valuable feedback on HP SUM 8.4.x with us.
This issue which is being reported in POST needs detailed investigation and LAB reproduction, along with Technical level analysis. Hence I request you to please log a case with our Solution center for extensive research and work fo getting this further isolated and resolved.
If you need urgent support over the phone please find the support options for your country on the CONTACT HPE WORLDWIDE home page: HPE Worldwide Contact http://tinyurl.com/ybjzlrkf
You can also log a new case, check the status / update details or raise a call back request on an existing case using the link provided : HPE Support Case Manager
Regards
HPE Services
I am an HPE Employee
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04-26-2019 09:25 AM - edited 04-26-2019 09:25 AM
04-26-2019 09:25 AM - edited 04-26-2019 09:25 AM
Re: SUM 8.4.0: smartupdate requires does not provide all relevant hdd, smartarray, powerpic, ...pack
Issue has been received and is currently being looked into. Also, I've been made aware that there's a case created and we'll track the issue through the case #.
Thanks.
Smart Update Manager team
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05-28-2019 03:00 AM
05-28-2019 03:00 AM
Re: SUM 8.4.0: smartupdate requires does not provide all relevant hdd, smartarray, powerpic, ...pack
SUM 8.4.1 fixed this issue. Thanks!