System Power Fault Detected (XR: 14 00 MID: FF 4D FC 0E C0 FF FF 32 32 0C 0C 00 9C 40 00 01 03 4

[ViktorSylantiev]

Hello.

Please help to decode error message from DL380p G8 Server IML.

Thank you.

[SanjeevGoyal · Accepted solution]

Hello,

I hope all is well.

Please follow the below recommendations to fix this issue.

1. Update the server with the latest bios and all firmware.

2. Replace the riser#1, if the issue doesn't resolve after bios & firmware updates.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[dichvuit2016]

thank you for sharing.

1. Update the server with the latest bios and all firmware.

->  I have followed your instructions to install the bios version cp040096 -> This doesn't fix the error still occurring.

2. Replace the riser#1, if the issue doesn't resolve after bios & firmware updates.

-> What is the next processing direction? If I replace riser#1 but still can't fix the error? I currently only have riser#1 and have to bid at high price according to your requirements riser#1 and I don't want to pay any fee if buying riser#1 still not fix the error.

If any member has successfully fixed the error when replacing riser#1 please tell me what the success rate is.

[SanjeevGoyal]

Hello,

I would suggest you to have a proper case be logged with HPE, and share the appropriate logs for further analysis as well as more clarifications.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[ViktorSylantiev]

Thanks for the fast reply.
But the fact is that a couple of days before the error appeared, I updated all the firmware to the latest.
Is there a mention of Rizer1 in the error code? Can I ask you to decrypt the code? The title of the topic did not fit all the contents of the error.

System Power Fault Detected (XR: 14 00 MID: FF 4D FC 0E C0 FF FF 32 32 0C 0C 00 9C 40 00 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)