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тАО03-19-2017 02:36 AM
тАО03-19-2017 02:36 AM
system won't shut down properly
we have a new ProLiant ML350 Gen9 loaded with Win2008 r2 sp1 server . after finish test run the server ( which is OK) the system wont shut down properly .. if we force shutdown the system it will display error message " fatal error ". then display blue screen before totally shutdown.
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тАО03-19-2017 09:29 AM
тАО03-19-2017 09:29 AM
Re: system won't shut down properly
Generally when this happens in Windows there is a driver or application hung. You should be able to look in the OS logs to see what is causing the blue screen
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тАО03-19-2017 03:03 PM
тАО03-19-2017 03:03 PM
Re: system won't shut down properly
i will post the link to the fix soon.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО03-19-2017 11:51 PM
тАО03-19-2017 11:51 PM
Re: system won't shut down properly
So does it unique for Win2008 r2 sp1?
Thanks
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тАО03-20-2017 12:20 AM
тАО03-20-2017 12:20 AM
Re: system won't shut down properly
Here it is:
http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_1786e42281714355bf56d35961
This component installs a Registry change to fix a fatal Non-Maskable Interrupt (NMI) during shutdown and power-off of systems supporting the Intel C220 and C610 Series Platform Controller Hub SATA controllers in AHCI mode.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!