Trying to erase the hard drives, RAID card hiding disk serial numbers

[JMillar95]

Hi there,

I am currently working with a Proliant DL360 G6 using a software to erase the hard drives in the machine. The problem I'm having is that the raid configuration utility is reading the serial numbers and vendor/model of the RAID Card, NOT the actual drives themselves. How can I configure the RAID utility so that it reads drive serial numbers, not raid card properties.

-Cheers m8s!

[Suman_1978]

Hi,

Note: Performing these steps will erase the data on the hard drives, take a valid backup before performing these operations.

Here I would recommend two ways to do this:

1. Boot from SmartStart CD and use Erase Utility to erase the configuration.

2. Clear NVRAM from System Maintenance Switch or Remove the Coin Battery to erase the configuration.

Thank You!
I am a HP employee
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