HPE Community
ProLiant Servers (ML,DL,SL)
1752749 Members
5035 Online
108789 Solutions
New Discussion

Re: Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"

 
inadaze
New Member

‎05-28-2019 04:16 PM - edited ‎05-28-2019 04:18 PM

‎05-28-2019 04:16 PM - edited ‎05-28-2019 04:18 PM

Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"

ProLiant DL320e Gen8 with Smart Array P222. It currently has 4x 1TB 7200 RPM SATA HDDs in a RAID 10 configuration. We are trying to upgrade these to 4x 1TB SSDs. When swapping the first one, the system fails the drive ( ADUReport says "The physical drive has failed"). The last failure reason is, "Hot Plug Drive Type Mix (0x25)".  This seems to imply that mixing the SSD with the other HDDs is not supported, which seems a bit weird to me, as I am under the impression these should be compatible. However, I can't seem to find any documention on this error code. Is that truly the issue and I really need to do something drastic like rebuild the whole server, or am I missing something?

 

Here is a snippet from the ADUReport. 

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Device Error Report

Device                                             Severity Error                          
-------------------------------------------------- -------- ------------------------------ 
Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 Critical The physical drive has failed.


Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Physical Drive Status

   SCSI Bus                             0 (0x00)
   SCSIID                               0 (0x00)
   Block Size                           512 Bytes Per Block (0x0200)
   Total Blocks                         1024.2 GB (0x773bd2b0)
   Reserved Blocks                      0x00010000
   Drive Model                          ATA     Samsung SSD 860 
   Drive Serial Number                  S45ENF0M301064R     
   Drive Firmware Revision              RVM01B6Q
   SCSI Inquiry Bits                    0x02
   Compaq Drive Stamped                 Stamped For Monitoring (0x01)
   Last Failure Reason                  Hot Plug Drive Type Mix (0x25)
   Device Flags                         0x00
   More Device Flags                    0xa5
                                        Position Device Flag                            Status        
                                        -------- -------------------------------------- ------------- 
                                        0        SMART Predictive Failure Supported     Informational 
                                        2        SMART Predictive Failure Is Enabled    Informational 
                                        5        Configured Data Drive                  Informational 
                                        7        Write Cache Enabled In Saved Mode Page Informational 

   SCSI Lun                             0x00
   Yet More Device Flags                0xa0
                                        Position Device Flag                             Status        
                                        -------- --------------------------------------- ------------- 
                                        5        Does Not Support Redundant Controllers  Warning       
                                        7        Drive Write Cache Setting Is Changeable Informational 

   Even More Device Flags               0xd0
                                        Position Device Flag                 Status        
                                        -------- --------------------------- ------------- 
                                        4        PHY To PHY Map Is Supported Informational 
                                        6        Ncq Capable                 Informational 
                                        7        Ncq Enabled                 Informational 

   Spi Speed Rules                      0x00000000
   Physical Port                        2I
   Physical Box                         1 (0x01)
   Physical Bay                         1 (0x01)
   RPM                                  0 RPM (0x00000001)
   Device Type                          SATA SSD (0x01)
   SATA Version                         0x00
   Big Total Block Count                0x00000000773bd2b0
   RIS Starting LBA                     0x00000000773adab0
   RIS Size                             160 KB (0x00000140)
.......
   Minimum Good Firmware Revision       empty
   Vendor Unique Inquiry Bytes          All Zeroes (20 x [0x00])
   Current Temperature                  0xff
   Temperature Threshold                0x3c
   Maximum Temperature                  0x31
   Logical Blocks Per Physical Block    0x00
   Current Q Depth Limit                0x0010
   Switch Name                          All Zeroes (10 x [0x00])
   Switch Port                          0x0000
   Alternate Paths Switch Name          All Zeroes (40 x [0x00])
   Alternate Paths Switch Port          0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
   Power On Hours                       0x0000
   Percent Endurance Used               0x0000
   Drive Authentication                 0x00
   Smart Carrier Authentication         0x00
   Smart Carrier Application Version    0x00
   Smart Carrier Bootloader Version     0x00
   Sanititze Erase Support              0x00
   Encryption Flags                     0x00
  
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : SmartSSD Wear Gauge

   Status                               FAILED
   Supported                            FALSE

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Factory)

   Command Status                       0x0001
   SCSI Status                          0x02
   Sense Key                            0x05
   ASC                                  0x3a
   ASCQ                                 0x00

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Factory - Cached Values)

   Serial Number                        empty
   Firmware Revision                    empty
   Product Revision                     empty
   Reference Time                       0x00000000
   Sectors Read                         0x0000000000000000
   Read Errors Hard                     0x00000000
   Read Errors Retry Recovered          0x00000000
   Read Errors ECC Corrected            0x0000000000000000
   Sectors Written                      0x0000000000000005
   Write Errors Hard                    0x00000000
   Write Errors Retry Recovered         0x00000000
   Seek Count                           0xffffffffffffffff
   Seek Errors                          0xffffffffffffffff
   Spin Cycles                          0x00000000
   Spin Up Time                         0x0000
   Performance Test 1                   0x0000
   Performance Test 2                   0xffff
   Performance Test 3                   0xffff
   Performance Test 4                   0xffff
   Reallocation Sectors                 0xffffffff
   Reallocated Sectors                  0xffffffff
   DRQ Time Outs                        0xffff
   Other Time Outs                      0x0000
   Drive Rebuild Count                  0 (0x0000)
   Spin Retries                         65535 (0xffff)
   Recovers Failed Read                 0x0000
   Recovers Failed Write                0x0000
   Format Errors                        0x0000
   Self Test Failures                   0xffff
   Not Ready Failures                   0x00000000
   Remap Abort Failures                 0xffffffff
   IRQ Deglitch Count                   4294967295 (0xffffffff)
   Bus Faults                           0x00000000
   Hot Plug Count                       0 (0x00000000)
   Track Rewrite Errors                 0xffff
   Write Errors After Remap             0x0000
   Background Firmware Revision         0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
   Media Failures                       0x0000
   Hardware Errors                      0x0000
   Aborted Command Failures             0x0000
   Spin Up Failures                     0x0000
   Bad Target Count                     0 (0x0000)
   Predictive Failure Errors            0x00000000

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Reset)

   Command Status                       0x0001
   SCSI Status                          0x02
   Sense Key                            0x05
   ASC                                  0x3a
   ASCQ                                 0x00

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Reset - Cached Values)

   Serial Number                        empty
   Firmware Revision                    empty
   Product Revision                     empty
   Reference Time                       0x00000000
   Sectors Read                         0x0000000000000000
   Read Errors Hard                     0x00000000
   Read Errors Retry Recovered          0x00000000
   Read Errors ECC Corrected            0x0000000000000000
   Sectors Written                      0x0000000000000005
   Write Errors Hard                    0x00000000
   Write Errors Retry Recovered         0x00000000
   Seek Count                           0xffffffffffffffff
   Seek Errors                          0xffffffffffffffff
   Spin Cycles                          0x00000000
   Spin Up Time                         0x0000
   Performance Test 1                   0x0000
   Performance Test 2                   0xffff
   Performance Test 3                   0xffff
   Performance Test 4                   0xffff
   Reallocation Sectors                 0xffffffff
   Reallocated Sectors                  0xffffffff
   DRQ Time Outs                        0xffff
   Other Time Outs                      0x0000
   Drive Rebuild Count                  0 (0x0000)
   Spin Retries                         65535 (0xffff)
   Recovers Failed Read                 0x0000
   Recovers Failed Write                0x0000
   Format Errors                        0x0000
   Self Test Failures                   0xffff
   Not Ready Failures                   0x00000000
   Remap Abort Failures                 0xffffffff
   IRQ Deglitch Count                   4294967295 (0xffffffff)
   Bus Faults                           0x00000000
   Hot Plug Count                       0 (0x00000000)
   Track Rewrite Errors                 0xffff
   Write Errors After Remap             0x0000
   Background Firmware Revision         0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
   Media Failures                       0x0000
   Hardware Errors                      0x0000
   Aborted Command Failures             0x0000
   Spin Up Failures                     0x0000
   Bad Target Count                     0 (0x0000)
   Predictive Failure Errors            0x00000000

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Serial SCSI Physical Drive Error Log

   Command Status                       0x0001
   SCSI Status                          0x02
   Sense Key                            0x05
   ASC                                  0x3a
   ASCQ                                 0x00

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Mode Sense 10

   Low Level Status                     0x80000004

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : VPD Page 80 - Serial Number

   Low Level Status                     0x80000004

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : VPD Page 83 - Array Information

   Low Level Status                     0x80000004

Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1 TB SATA) 2I:1:2 : Physical Drive Status

   SCSI Bus                             0 (0x00)
   SCSIID                               1 (0x01)
   Block Size                           512 Bytes Per Block (0x0200)
   Total Blocks                         1 TB (0x74706db0)
   Reserved Blocks                      0x00010000
   Drive Model                          ATA     MB1000GCEHH     
   Drive Serial Number                  Z1N44ZZS            
   Drive Firmware Revision              HPGD    
   SCSI Inquiry Bits                    0x02
   Compaq Drive Stamped                 Stamped For Monitoring (0x01)
   Last Failure Reason                  No Failure (0x00)
   Device Flags                         0x01
                                        Position Device Flag                   Status        
                                        -------- ----------------------------- ------------- 
                                        0        Drive Present And Operational Informational 

   More Device Flags                    0x25
                                        Position Device Flag                           Status        
                                        -------- ------------------------------------- ------------- 
                                        0        SMART Predictive Failure Supported    Informational 
                                        2        SMART Predictive Failure Is Enabled   Informational 
                                        4        Device Attached To Internal Connector Informational 
                                        5        Configured Data Drive                 Informational 

   SCSI Lun                             0x00
   Yet More Device Flags                0xa0
                                        Position Device Flag                             Status        
                                        -------- --------------------------------------- ------------- 
                                        5        Does Not Support Redundant Controllers  Warning       
                                        7        Drive Write Cache Setting Is Changeable Informational 

   Even More Device Flags               0xd0
                                        Position Device Flag                 Status        
                                        -------- --------------------------- ------------- 
                                        4        PHY To PHY Map Is Supported Informational 
                                        6        Ncq Capable                 Informational 
                                        7        Ncq Enabled                 Informational 

   Spi Speed Rules                      0x00000000
   Physical Port                        2I
   Physical Box                         1 (0x01)
   Physical Bay                         2 (0x02)
   RPM                                  7200 RPM (0x00001c22)
   Device Type                          SATA (0x01)
   SATA Version                         0x00
   Big Total Block Count                0x0000000074706db0
   RIS Starting LBA                     0x00000000746f75b0
   RIS Size                             160 KB (0x00000140)
....

 

0 Kudos
Reply
2 REPLIES 2
Jimmy Vance
HPE Pro

‎05-28-2019 04:35 PM

‎05-28-2019 04:35 PM

Re: Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"

The controller supports SAS, SATA, and SSD, but you cannot mix them in the same physical array. I don't think any array controller supports that

No support by private messages. Please ask the forum! 
0 Kudos
Reply
inadaze
New Member

‎05-28-2019 04:48 PM

‎05-28-2019 04:48 PM

Re: Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"

I just did this on another serevr with a LSI/3ware controller. Is it the "hot plug" part that isn't compatible, and I just need to reboot it? or is it that it doesn't support mixed types at all? 

0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.