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05-25-2017 07:45 AM
05-25-2017 07:45 AM
USB Keyboard lock ups
On our ProLiant ML310e Gen8 v2 Server running Windows 7 32bit we have a sporadic issue with USB ports locking up and need to reboot servers to get the keyboard and mouse back. We have confirmed all power management setting for the USB's are disabled in both the Power Settings and Device Management for the USB ports.
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05-25-2017 08:22 AM
05-25-2017 08:22 AM
Re: USB Keyboard lock ups
I've seen an issue occasionally where USB keyboards and mice become unresponsive, but only when I'm using a KVM switch. Usually re-plugging the USB device at the server will get it working again. Not sure how Win7 32 will react since it isn't a tested OS on that system