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тАО09-05-2006 02:13 PM
тАО09-05-2006 02:13 PM
DL380 G3 Hot Swap Problem
The six drives currently installed all work, but we need to be able to replace these drives in the case of a failure.
Has anyone seen this problem before? Any solutions?
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тАО09-06-2006 04:21 PM
тАО09-06-2006 04:21 PM
Re: DL380 G3 Hot Swap Problem
Have you run the latest firmware CD on this server? You can download the ISO image and boot from it. This will ensure that ALL firmwares are up to date on the server.
I'd try that first before anything else. The bois may need updating to operate together.
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тАО09-07-2006 02:35 PM
тАО09-07-2006 02:35 PM
Re: DL380 G3 Hot Swap Problem
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тАО09-09-2006 03:38 PM
тАО09-09-2006 03:38 PM
Re: DL380 G3 Hot Swap Problem
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тАО09-10-2006 11:08 AM
тАО09-10-2006 11:08 AM
Re: DL380 G3 Hot Swap Problem
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тАО09-10-2006 12:10 PM
тАО09-10-2006 12:10 PM
Re: DL380 G3 Hot Swap Problem
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тАО09-10-2006 12:11 PM
тАО09-10-2006 12:11 PM
Re: DL380 G3 Hot Swap Problem
Is this machine still under warranty? I'd just ring HP and see what they say.
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тАО09-10-2006 12:21 PM
тАО09-10-2006 12:21 PM
Re: DL380 G3 Hot Swap Problem
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тАО09-14-2006 02:45 PM
тАО09-14-2006 02:45 PM
Re: DL380 G3 Hot Swap Problem
The HP tech replaced the SCSI backplane board with the newest version (Rev F). No change.
HP sent me a new 36.4 Gb drive. This was also failed immediately by the server.
I noticed that the drives were being reported as 36.7 Gb by the Array Diagnostic Utility and that the ADU reported the hot swap failure was due to "drive too small". So I asked HP to send a 72.8 Gb drive. This was accepted by the server and was reported correctly as 72.8 Gb by the ADU. HP has sent 5 more 72.8 Gb drives and so far these have all been accepted.
We put one of the "36.7 Gb" drives into another server and it also reported this drive to be 36.7 Gb. We can only conclude that the drives were at some point formatted incorrectly as 36.7 instead of 36.4 Gb. Weird problem. Also strange that no one else has reported this.
But the problem is fixed in that we can now hot swap drives and will use the 72.8 Gb drives to hot swap.