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Error in installing 2nd CPU on HP Proliant Ml370 GS Server

 
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New Member

Error in installing 2nd CPU on HP Proliant Ml370 GS Server

(I) Initial Scenario
Implemented Windows 2003 Server on HP Proliant ML 370 Server ??? Intel Xeon 2.33GHX, 2 X 72GB SAS Disks, 4GB Ram using HP Smart Start 7.0

(ii) Issues
??? Server reported a ???CPU conflicting and ROM related error??? on the Severs after installing a 2nd similar CPU during the Power On Self Test (POST) and does not boot any further.
??? Downloaded and installed ???Systems RomPag Firmware Upgrade for HP Proliant ML 370 G5 (P57) Server???. CPU does not report any error but does not boot any further after POST.

(iii) Background Information
Parameters of initial CPU
Cpu
2.33 GHZ/4m/1333
Intel XEON
5140 SL9RW COSTA RICA
37000005

Power Module
Liteon DD1171-3C-ROMS
Replace with HP 12DC Input
Spare Part No 40774B-001
GPN 399854-001
SN 04-07115




Parameters of 2nd CPU
Cpu
Intel 0S 5140
Intel XEON
SLAGB CHINA
2.33 GHZ/4m/1333
E801A856

Power Module
Liteon DD1171-3C-ROMS
Replace with HP 12DC Input
Spare Part No 40774B-001
Gpn 399854-001
SN 0.5 0013-008468

Please advise on how to resolve this issue immediately

Peter Uko
2 REPLIES 2
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Honored Contributor

Re: Error in installing 2nd CPU on HP Proliant Ml370 GS Server

Peter:

The only major difference I see between the 2 CPU's is the Core Stepping.

Was the CPU obtained through an HP Reseller, or is it from a 3rd party?


Steven
Steven Clementi
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)
Highlighted
Respected Contributor

Re: Error in installing 2nd CPU on HP Proliant Ml370 GS Server

You've upgraded the BIOS. That's good.

At this point you don't know if it is a compatibility issue between the two processors, the new processor is bad, or the socket on the system board is bad.

I would suggest removing the old processor temporarily from socket #1, and trying the new processor in socket #1. Try them one at a time. Also, I think it is recommended to have the lowest stepping processor in socket #1.

Check for bent pins in socket #2.