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Hard Disk Not detected on Proliant ML370G5

 
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New Member

Hard Disk Not detected on Proliant ML370G5

We have a Proliant ML379G5 and want to make a dust clean so we remove the Hard disks from server and cleaned when we put it and turn on the server we are getting this info

Slot 1 HP Smart Array E200 Controller
1783-Slot 1 Drive Arry Controller Failure!

Slot 4 HP Smart Array E200 Controller (128MB, v1.20) 0 Logical Drives
1785-Slot 4 Drives Array Not Configured
No Drives Detected
1 REPLY 1
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Honored Contributor

Re: Hard Disk Not detected on Proliant ML370G5

From the HP ProLiant Servers Troubleshooting Guide:

1783-Slot X Drive Array Controller Failure

Audible Beeps: None

Possible Cause: Controller failed. If this message is displayed after Options ROMPaq is run, problems may have occurred while attempting to flash the ROM.

Action:
1. Reseat the array accelerator module.
2. Reseat the controller in the PCI slot.
3. Update the controller to the latest firmware version ("Firmware maintenance" on page 80).
4. If the problem persists, replace the controller