HP proliant microserver gen 10, can't change resolution.

[itesp]

Hi, I can't change the resolution (only 640x480) on my hp proliant microserver gen 10 when the server has no screen and I connect whith teamviewer(all windows server 2016 graphics drivers are installed). The windows remote desktop works well. Any solution?. Thanks.

[Varun3]

Hi Itesp,

Check if these components are updated on the server.

Latest BIOS:ZA10A360

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009955119&swItemId=MTX_b637498392b54fb0af80e43da5&swEnvOid=4184#tab2

AMD Chipset and Graphic Driver for HPE MicroServer Gen10

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009955119&swItemId=MTX_4dcbaefa04874e37a1d97cd301&swEnvOid=4184

If the issue persist then connect a monitor to vga port or DP port and check in TeamViewer if you are able to change the resolution.

If issue still persist then refer the below link.

https://community.hpe.com/t5/ProLiant-Servers-Netservers/MicroServer-Gen10-Server-2016-Can-t-Change-Resolution/m-p/7008634#M21848

Thanks

HPE support