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тАО09-04-2008 09:07 AM
тАО09-04-2008 09:07 AM
HP Proliant ML 350
after i connect the cable, i got an error message saying:
"No HI-SPEED USB host controllers installed"
What can i do? The hard-drive is working great on another PC (with XP).
Thanks
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тАО09-08-2008 03:08 AM
тАО09-08-2008 03:08 AM
Re: HP Proliant ML 350
Microsoft Update would do nothing with this error.
Step 1
In the Device Manager window, expand the Universal Serial Bus controllers node. Look for a host controller with the word "Enhanced" in the title. If you find one, the system has USB 2.0 capable ports and has the necessary host controller drivers.
Step 2
If you do not find an enhanced host controller in step 2, expand the Other Devices node and look for Universal Serial Bus (USB) Controller. If you find this item, the system has USB 2.0 capable ports, but you must install drivers for this host controller. If you do not find this item, the system has no USB 2.0 ports.
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тАО09-08-2008 05:46 AM
тАО09-08-2008 05:46 AM
Re: HP Proliant ML 350
I think is generation G3.
for step 1: no enhaced found
for step 2: i did't find "other devices node"
p.s.
i also attached a picture with the error
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тАО09-09-2008 06:39 AM
тАО09-09-2008 06:39 AM
Re: HP Proliant ML 350
Most propably you don't have a USB 2.0 Controller within your G3 server.
Please Check the details in Device manager
Step 1
Right Click My Computer icon in desktop and select Manage in drop down menu, Then select device manager in leftside list.
IF you see some thing similar to the image i have posted then the hdd would work.
Third Solution
---------------
Get a PCI USB2.0 Card and fix it in the free PCI Slot if you have one.
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тАО09-09-2008 07:47 AM
тАО09-09-2008 07:47 AM
Re: HP Proliant ML 350
Hi,
No i don't have the USB 2.0 Controller - that's for sure.
As for the PCI card...i talked with HP customer service and they are sure that will not work:
"Dear customer,
The option you are thinking about will not solve your problem. The external hard drive will not work on nay Proliant server. It is not supported."
I just don't undestend why usb is factory limited to 1.0, why i can't update the driver and why i can't install a PCI card.
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тАО09-10-2008 05:25 AM
тАО09-10-2008 05:25 AM
Re: HP Proliant ML 350
Please check the Available Slot and By a respective USB 2.0 Addon Card then install proper driver. It Will Work & It Should work.
Tip : Some card come even with additional firewire port check the options.
Check the link for an idea.
http://www.roalan.com/PCI-USB.htm
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тАО09-10-2008 05:26 AM
тАО09-10-2008 05:26 AM
Re: HP Proliant ML 350
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тАО11-13-2008 10:02 AM
тАО11-13-2008 10:02 AM