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Insight Management Agent on Workstations

 
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Insight Management Agent on Workstations

We use the pre-loaded Insight Management Agent to remotely view the PC serial number, etc. Our company creates an image to load via SMS/RIS upon ordering a new PC from HP. All previous versions of the image kept the information for Insight Manageability until this newest one. Pre-load, I can view the serial number, post load it is blank along with Asset Tag space. I have tried downloading and re-installing insight manager on the PC with no luck. Where is insight pulling this information from and what can be different in this build from a previous build that is not keeping that information? Any help would be greatly appreciated.
-Jason