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07-16-2016 06:50 PM
07-16-2016 06:50 PM
Microserver G8 Warranty Issue?
Hi,
i have an perculiar issue with my warranty on a new bought Microserver G8.
i have bought a unit on a online it store, and when i was looking for the drivers and stuff on the HP site, i notiched that my new unit only holds warranty till 17-12-2016.
and found 1st entry's into iLO4 from 16-07-2015
if im not mistaken, an HP server always holds an minimum of 1Y right?
so is this an 2nd hand unit, sold like new, or can i ask HP for the correct warranty date set trough buying date.
With regards,
Dennis
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07-19-2016 08:29 AM
07-19-2016 08:29 AM
Re: Microserver G8 Warranty Issue?
I checked with our services team; they sent the following information:
If you contact warranty_ref_data@hpe.com with the Serial number, Product number and Proof-Of-Purchase information they will update the warranty start date.