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Problem with 4 Gb RAM on Proliant ML570 and Windows 2003 R2

 
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New Member

Problem with 4 Gb RAM on Proliant ML570 and Windows 2003 R2

Hy ,

I have a problem with a PROLIANT ML570 G4 server with Windows Server 2003 R2 Standard edition 32 Bit.

The server have 4 Gb of phisical memory , correcly reported by BIOS , but Windows Server 2003 report only 3,25 Gb ( see report belows ).

I have found a similar problem in this article : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL041214_CW01

I have added RAM ( total 6 Gb ) , correctly reported by BIOS ( latest version ), but WINDOWS 2003 report only 3,25 Gb.

I have added the /3GB switch to boot.ini , but the problem still remain.

Someone can help me ?


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System Information report written at: 08/01/07 12:44:19
System Name: SRVNAVI


Item Value
OS Name Microsoft(R) Windows(R) Server 2003, Standard Edition
Version 5.2.3790 Service Pack 2 Build 3790
Other OS Description R2
OS Manufacturer Microsoft Corporation
System Name SRVNAVI
System Manufacturer HP
System Model ProLiant ML570 G4
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
Processor x86 Family 15 Model 6 Stepping 8 GenuineIntel ~3400 Mhz
BIOS Version/Date HP P60, 17/04/2007
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"
User Name Not Available
Time Zone W. Europe Daylight Time
Total Physical Memory 3.326,36 MB
Available Physical Memory 2,84 GB
Total Virtual Memory 7,10 GB
Available Virtual Memory 6,81 GB
Page File Space 4,00 GB
Page File C:\pagefile.sys
1 REPLY 1
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New Member

Re: Problem with 4 Gb RAM on Proliant ML570 and Windows 2003 R2

Hello

Put the Switch /PAE in the Boot.ini
After the reboot you will see 4GB

Because of some Controllers needing Adressspace below the 4GB Limit, some Memory is remapped, starting at 4GB.

Windows only looks in the first 4GB for Memory.

Whith the Switch PAE you enable the Pysical Adress Extension, telling Windows to search for Memory also behind the 4GB mark.

Now Windows will show you 4GB, even if more is present (std. Version restriction)

If you need more, use the 64Bit Version whitch can use 32GB or the Enterprise Version

Hope this helps !