Proliant DL380 G3 OS install problem

[BOUDOU Laurent]

Hi all,
I've just installed WIN2K SERVER on my new DL380 G3 server and the following menu appears :
"Previous Operating System on C:
Windows 2000 installation/upgrade".
If I select the first choice, the system returns to this menu. If I select the second one, the following message appears:
"The entry
"CD-ROM IDE (ATAPI 1.2) / PCI IDE Controller
in the unattended script file doesn't exist
in the section of the file txtsetup.sif.
Setup cannot continue. Press any key to exit"
So do I, and the system returns to the previous menu.
What can I do to exit this amazing spiral ?
Thanks for help.
Regards

[Tarek Kawach · Accepted solution]

Hi Boudou:

- Has the install finished
- Was it Manual or assisted install (from cdrom or floppy)

- Possible windows 2000 needs the driver for the ATA controller or cdrom

RES:

1- Reinstall from Floppy (or do Smartstart Automated install from Smart start 6.40

2- if we are reinstalling from floppy
(windows 2000 setup disk) if don't have can download from www.bootdisk.com

We need to push F6 before windows detects hardware and provide windows with the ATA controller driver and the 5i controller (raid)

It looks to me like windows dosenot recognize your cdrom or ATA controller and asking for the driver for it.

Regards,

Tarek

[bodrug]

I have the same problem today with the same server and the proliant 6.40 smart install !
There must be a bug in the script provided by the smartstart cd...
Has someone found a solution cause i cannot install with smartstart with this error message!
I think i will have to install w2k manualy...

[Sundar Das]

Hello Laurent ,

You have created separate threads for the same topic . Please post your replies to this original thread . This will help the forum user to follow the problem and will avoid confusion .I have pasted the contents of other threads here to maintain continuity.Please find them below.Please click 'reply' instead 'new message' while posting to the same thread .

Thnak you.
-Das
-----------------------
Contents of other threads.
------BOUDOU Laurent
Jan 22, 2004 08:14:54 GMT

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Hi Tarek,
thanks a lot for your response. The solution is in the first point : we have to return on SmartStart after the OS install.
Best regards.
Laurent.
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Tarek Kawach Feb 3, 2004 23:48:18 GMT unassigned

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Okay nor problem.
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BOUDOU Laurent
Feb 20, 2004 13:11:00 GMT

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Hi Bodrug,
as Tarek says, you have to return on SmartStart after the OS install.
Best regards.
Laurent.
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Michael Schulte Feb 20, 2004 14:11:13 GMT unassigned

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Hi,

post it in the thread, where it belongs. ;-)

Michael

[Johann Villalba]

I have the same problem with a DL380 G3 2xXeon 3.2Ghz using Smartstart 7.0, I have another DL380 G3 2.8Ghz with Smartstart 6.40, I try to install with this an work without problem.

[Robin_39]

I have the same Problem with DL380 and SmartStart 7.0..

[Luca_59]

Hi all, i've the same problem on my ML350 G4 eith smartstart 7.10. When try to install SBS2000 (win 2000), i've got the following message:
"The entry
"CD-ROM IDE (ATAPI 1.2) / PCI IDE Controller
in the unattended script file doesn't exist
in the section of the file txtsetup.sif.
Setup cannot continue. Press any key to exit"
So do I, and the system returns to the previous menu.
Thanks
Luca

[Thorsten Jalas]

As described in the answers posted before:
Insert the Smart Start CD again before or while the server reboots !

The installation has not finished yet.

Best regards
Th. Jalas

[CA1367130]

My experience:
Same issue
Solution
Use the samle laguage for SmartStart than your System CD (Windows 200)
And all works fine