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тАО02-09-2018 04:53 AM
тАО02-09-2018 04:53 AM
Proliant Microserver Gen10 Warranty Issue
Hello,
I have just bought (a week ago) a Proliant Microserver Gen10.
I registered it (PID + S/N) on HPE site to download bios update and found that warranty hold till 24-10-2018, with a start date on 25-09-2017.
Can the warranty dates be corrected ?
Regards,
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тАО02-09-2018 12:45 PM
тАО02-09-2018 12:45 PM
Re: Proliant Microserver Gen10 Warranty Issue
Hello;
I have the same problem.I bought it through Amazon for a very good price to a spanish company and I had to ask to get the invoice. I am asking because I have the same dates for Waranty and cannot download the last firmware.
Did you by from a spanish company for a very good price?
Regards, Charles.
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тАО02-09-2018 03:19 PM
тАО02-09-2018 03:19 PM
Re: Proliant Microserver Gen10 Warranty Issue
I just bought a microserver gen10 too, and want to update the bios to fix small issues with running Linux. The bios/firmware download is hidden behind a warrenty contract. The "Warrenty check" page shows correct dates for me, but i can not "link" my warrenty because the country of purchase is not correct? Is there a way to see where HP thinks the machine was sold?
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тАО02-11-2018 10:08 PM
тАО02-11-2018 10:08 PM
Re: Proliant Microserver Gen10 Warranty Issue
Hello,
Please contact our support to resolve this issue : https://support.hpe.com/hpesc/usageSupport
Thanks,
Vajith
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise