Virtual Media Disconnect iLO Problem on ML370

[CA1495278]

I've been having fits trying to figure out a problem I've been having with an iLO on an ML370. What happens is that whenever I try to boot to an image (in this case it's a redhat cd) in order to do a kickstart install, it begins the boot process, and by the time I've entered the kickstart command the virtual media has become disconnected. If I try to disconnect and reconnect the media, it says the media is already in use. Does anyone else know a fix to this problem?

[Chris Rosan]

Tony,

Do you have the latest ilo firmware loaded? Make sure you've also got a compatible java version on the PC/laptop you're using to connect to ilo.

Are you using a .iso or an actual CD? If it's a iso image it may be corrupt. Check the MD5 sum's from when you downloaded it with the checksum of the file.

[CA1495278]

Latest firmware, actual iso file, definitely not corrupt. It works perfectly on a lot of other ilo's, just can't use it on this site in particular.

[Chris Rosan]

Is the iso mounted from your pc/laptop?

Is your pc/laptop on the same site/subnet as the server/ilo, or over a WAN connection?

I've had problems using ilo media over wan connections and what i've done is connect to ILO from a machine located at the same site as the server.

If it's a seperate subnet on the same site you'd probably be ok. My issues were across WAN connections (not 10/100/1000 LAN).

Can you successfully boot the same iso from a different server?

What version & release are you using?

What generation/age is your ML370?

[CA1495278]

I don't have the luxury of being on-site or using a machine any closer to the one I'm trying to maintain. The image is being mounted from my laptop over a vpn connection. It works fine from multiple other sites, and I've used it on several other sites since I started having the problems, I just have the issue at the one place. The hardware is also the same across all the sites. It's a G5 ML370 with ilo2 cards running 1.35 firmware.