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Re: Warranty check of Ultra 320 Scsi HD

 
Pietro Corti
Occasional Contributor

Warranty check of Ultra 320 Scsi HD

I need to check warranty of some Ultra320 SCSI Hard Drives.

I have a lot of number and the warranty check page says to insert for hot plug drives the security code.
What are the correct part number and serial number for warranty check ?
For example on one drive I have these printed on white label

Model # BD07289BB(
Part # 365695-07

DPN 3R-A6179-AA
CT 29BB801CXSC1M1
MODEL MAW3073NC
PART NO CA06550-B10100DC
SER NO DAL1P5A00AUK

GPN 271837-008

Also there is a small blue label with :
SN PHJ544B0FJ

and on the hot case:
SPARE 289042-001

Also, what is standard warranty for these units ?

Thanks a lot

Pietro
1 REPLY 1
Pieter 't Hart
Honored Contributor

Re: Warranty check of Ultra 320 Scsi HD

this is the product no. 271837-008
but all serial no's give message :
>>>
Serial number PHJ544B0FJ
Product number 271837-008
Date of warranty check 05 Aug 2009

The product or part you entered is not eligible for warranty. (214)
<<<

as far as i know for support, disks are NOT seen as seperate devices. They are seen as part of a storage system or part of a server on wich the support contract is registered.

so for warranty you may also need to enter the system productno and serialno.
drawback : when a disk in a server is replaced, no change in registration takes place (server keeps same warranty even with newer disk).