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Matthew Dreher
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ISEE client install FAILED with ERRORLEVEL=-101

I get the following error when trying to install Remote Support Client A.05.80.

 

----- Begin ISEE client install on Mon 03/04/2013 at 11:07:44.88 -----
SWM-SIM directory found in registry. Using SWM_SIM_DIR=E:\Program Files (x86)\HP\RSSWM\SWM-SIM
INSTALL_DIR is E:\Program Files (x86)\HP\Installers\CM_GL_ISEECLIENTCMS_WIN
RSC_INSTALLER_DIR is E:\Program Files (x86)\HP\Installers\CM_GL_ISEECLIENTCMS_WIN\RSC\Windows
Found msiexec.exe at C:\Windows\System32\msiexec.exe
SWM-SIM service exists
Running command is: "E:\Program Files (x86)\HP\RSSWM\SWM-SIM\SWM-SIMserviceController.exe" "'C:\Windows\System32\msiexec.exe' /i 'E:\Program Files (x86)\HP\Installers\CM_GL_ISEECLIENTCMS_WIN\RSC\Windows\iseeclient.msi' REBOOT=ReallySuppress ALLUSERS=1 INSTALLDIR='E:\Program Files (x86)\HP\Installers\CM_GL_ISEECLIENTCMS_WIN' /l*v 'E:\Program Files (x86)\HP\RSSWM\InstallLogs\RSSWM_Pkg_Logs\CM_GL_ISEEClientCMS_WIN\RSCMSIinstall.log' /qn"
ERRORLEVEL=-101
----- ISEE client install FAILED with ERRORLEVEL=-101 on Mon 03/04/2013 at 11:08:49.47 -----

 

Any ideas?

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