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madsmaks
Occasional Advisor

Smart Array P410 firmware update from 3.50 to 6.64?

I have been investigating a performance problem on a Windows SBS 2011 virtual server hosted on a Microsoft Windows Hyper-V 2012 R2 server host. The virtual machine and virtual hard drive files are stored in a RAID5 array running on a Smart Array P410 controller.

To cut a long story short I used HPSSACLI to determine that one of the drives has a status of 'Predictive Failure' but also noticed that this controller is running firmware version 3.50. The latest is currently 6.64.

My question is: "Is it safe to upgrade the firmware directly from 3..50 to 6.64?

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